# Manage Your Services

View and manage your Canadian carrier registration services.

Order Number

## Order Summary

Corporation
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BC Number
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Status
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## Canadian Phone Number

Active

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Transfer this number to another provider

To port your Canadian number to another carrier, submit a port-out request below. We'll generate a Letter of Authorization (LOA) and provide your new carrier with the account details they need to complete the port.

New carrier / provider name
New carrier's porting email or phone
Requested port date (optional)

Port-out request submitted

We'll generate the LOA and coordinate with your new carrier to complete the port. You'll receive an email with the LOA and next steps within 1 business day. The port typically takes 1-3 business days after your new carrier submits it.

Note: Porting your number out will remove it from your CRTC registration. You'll need to update your CRTC filing with a new Canadian number, or we can provision a replacement.

## .ca Domain

Active

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Transfer this domain to another registrar

To transfer your .ca domain to another registrar:

1. Click "Unlock Domain & Get Auth Code" below
2. Copy the authorization code that appears
3. Go to your new registrar and initiate a .ca transfer
4. Enter the authorization code when prompted
5. The transfer typically completes within 5 days

Authorization Code

``

This code expires in 7 days. Your domain is now unlocked for transfer.

Note: Transferring your domain will move your email and DNS to the new registrar. You'll need to reconfigure email hosting separately.

Change DNS nameservers

Current Nameservers

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Before changing nameservers:

- Your website will go offline until DNS records are configured on the new nameservers
- All email will stop working — configure MX records on your new nameservers first, or email will bounce
- Back up existing emails before switching — messages on our mail server will not be accessible after DNS changes propagate
- DNS propagation takes up to 48 hours worldwide — during this time, some users will reach the old server and some the new

Set custom nameservers

I understand that changing nameservers will take my website and email offline until I configure DNS on the new nameservers. I have backed up any emails I need.

Restore to Performance West nameservers

This will point your domain back to our hosting. Your website and email will resume working once DNS propagates (up to 48 hours).

## Stay ahead of compliance changes

Regulatory updates, enforcement trends, and compliance tips. No spam.

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