# How to Register in the Robocall Mitigation Database (RMD)

Step-by-step guide to registering your company in the FCC Robocall Mitigation Database. Includes STIR/SHAKEN status, mitigation plan upload, and annual recertification.

Due Date: March 1 annual recertification. Failure to recertify means upstream carriers must block your traffic.

## Step 1: Get Your FRN from CORES

You'll need an FCC Registration Number (FRN) before accessing the RMD portal. If you don't have one, register at apps.fcc.gov/cores first.

Screenshot: CORES FRN lookup

## Step 2: Access the RMD Portal

Navigate to fccprod.servicenowservices.com/rmd and create an account or log in with your existing FCC credentials.

Screenshot: RMD portal login page

## Step 3: Fill in Company Information

Enter your company's legal name, FRN, business address, and contact details. Ensure the information matches what's on file with the FCC in CORES.

Screenshot: Company information form

## Step 4: Upload Your Robocall Mitigation Plan

Upload a detailed description of the steps your company takes to prevent illegal robocalls from originating on your network. The plan must include specific technical measures, monitoring procedures, and enforcement actions you take against bad actors.

Screenshot: Mitigation plan upload

## Step 5: Certify Your STIR/SHAKEN Status

Indicate whether your company has fully implemented STIR/SHAKEN, is partially implementing it, or is exempt (e.g., non-IP networks). Small carriers with fewer than 100,000 subscriber lines may qualify for an exemption but still must file a mitigation plan.

Screenshot: STIR/SHAKEN certification status

## Step 6: Submit Your Filing

Review all information, certify that the filing is accurate, and click Submit. You'll receive a confirmation that your company is listed in the RMD.

Screenshot: Submission confirmation

## Step 7: Annual Recertification

Return to the RMD portal before March 1 each year to recertify your filing. Update your mitigation plan if your practices have changed. Failure to recertify by the deadline means intermediate and terminating carriers are required to block your traffic.

Screenshot: Recertification page

### Common mistakes to avoid

- Not recertifying annually — your RMD entry expires and upstream carriers must block your traffic
- Missing the March 1 deadline — there is no grace period for recertification
- Submitting an incomplete mitigation plan — the FCC requires specific, actionable steps, not generic statements

### Let us handle it

We prepare your robocall mitigation plan and manage your RMD filing and annual recertification.

STIR/SHAKEN Services

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