# STIR/SHAKEN Implementation

Implement caller ID authentication to comply with FCC robocall mandates and restore trust in your calls

Custom quote — Custom quote based on network size Turnaround: 2-4 weeks

The FCC's STIR/SHAKEN mandate requires voice service providers to implement caller ID authentication to combat illegal robocalls and spoofing. Providers that fail to implement STIR/SHAKEN risk having their traffic blocked by downstream carriers, losing customers, and facing FCC enforcement. Performance West handles the complete STIR/SHAKEN implementation process. We obtain your SPC token from the STI-PA, configure your certificate authority integration, implement the attestation framework in your network, and verify end-to-end signing and verification. We also handle the required FCC Robocall Mitigation Database filing.

## Risk if non-compliant

Non-compliant providers risk having their traffic blocked by other carriers, FCC cease-and-desist orders, and removal from the Robocall Mitigation Database.

## Potential penalties

- ⚠ Traffic blocking by downstream carriers
- ⚠ FCC cease-and-desist orders
- ⚠ Removal from Robocall Mitigation Database
- ⚠ Potential monetary forfeitures
- ⚠ Loss of interconnection agreements

## What we deliver

- ✓ Obtain SPC token from STI-PA
- ✓ Configure certificate authority integration
- ✓ Implement call signing (A, B, or C attestation)
- ✓ Configure verification on incoming calls
- ✓ File Robocall Mitigation Database entry
- ✓ Test end-to-end authentication
- ✓ Provide ongoing compliance monitoring

## Frequently asked questions

### Is STIR/SHAKEN required for my company?

If you are a voice service provider (including VoIP), you are required to implement STIR/SHAKEN or file a robocall mitigation plan with the FCC.

### What if I'm a small provider?

Small providers (under 100,000 subscriber lines) may qualify for extensions or simplified compliance paths. We can assess your situation.

### How long does implementation take?

Typical implementation takes 2-4 weeks depending on your network infrastructure and switch capabilities.

### Do you support ongoing monitoring?

Yes, we offer ongoing compliance monitoring to ensure your STIR/SHAKEN implementation stays current with evolving FCC requirements.

## Ready to get started?

Contact us to discuss your compliance needs or request a quote.

Get started View pricing

Or call us: 1-888-411-0383

## Stay ahead of compliance changes

Regulatory updates, enforcement trends, and compliance tips. No spam.

### Join our mailing list

Name (optional)
Company (optional)
Email *
I agree to receive compliance updates and service announcements from Performance West Inc. I can unsubscribe at any time. We never share your email.
Website

You're on the list!

We'll send compliance updates and regulatory alerts.

### How can we help?

Choose a category and tell us what you need.

Name (optional)
Email (for follow-up)
Subject *
Message *

0 / 5000

Name *
Email *
Company (optional)
Phone (optional)
Service interest *
Details (optional)

#### Sign in for support

Sign in to access your client portal where you can view your orders, submit support requests, and manage your services.

#### Request received

We'll get back to you within one business day.

Ref:

Email
Password

Your Name
Email
Password

### Reset your password

Enter your email and we'll send you a reset link.

Email