capture client signature before filing signed DOT forms
Forms that legally require the client's signature were not being captured correctly: - MCS-150 handler created a perjury e-sign record but then submitted to FMCSA anyway, before the client signed. Now it gates submission: request the signature, hold, and only file when handle_esign_completed re-dispatches with client_approved=True. - MCS-150 e-sign links were signed with JWT_SECRET/ADMIN_JWT_SECRET, but the portal verifies with CUSTOMER_JWT_SECRET, so every link returned "Invalid portal link." New shared dot_esign helper signs with CUSTOMER_JWT_SECRET. - carrier-closeout (final MCS-150 Out of Business) and entity-dissolution (Articles of Dissolution + no-lawsuits/liens/judgments attestation) captured no signature at all. Both now request a signed attestation before the workflow proceeds. - mc-authority / emergency-temporary-authority now get a correctly labeled OP-1 applicant certification instead of an "MCS-150" record. Also fixes a latent dispatcher bug: order["service_slug"] was never set, so handlers sharing a class fell back to their default SERVICE_SLUG. This made entity-dissolution run the carrier-closeout branch and mc-authority/etc. look like mcs150-update. Now the resolved slug is injected into order_data. Portal e-sign page now renders the document-specific certification text from metadata.perjury_text (so the dissolution no-liabilities attestation and OP-1 cert are actually shown to the signer), not just a generic perjury line. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
parent
869bcac287
commit
02112facf5
5 changed files with 366 additions and 84 deletions
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@ -1141,6 +1141,14 @@ def handle_process_compliance_service(payload: dict) -> dict:
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if order_number:
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order["order_number"] = order_number
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# Expose the resolved service slug to the handler. Several services share one
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# handler class (e.g. mc-authority / usdot-reactivation -> MCS150UpdateHandler,
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# entity-dissolution -> CarrierCloseoutHandler), and they branch on the slug.
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# Without this, order_data.get("service_slug") is absent and handlers fall back
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# to their default SERVICE_SLUG, mis-identifying the ordered service.
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if service_slug:
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order["service_slug"] = service_slug
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# Inject eSign approval flags from payload (set by handle_esign_completed)
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if payload.get("client_approved"):
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order["client_approved"] = True
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@ -66,7 +66,40 @@ class CarrierCloseoutHandler:
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"Sequential wind-down steps:\n"
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+ "\n".join(f" {i + 1}. {s}" for i, s in enumerate(steps))
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)
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self._create_todo(order_number, intake, title, description, slug, priority="high")
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# Signature gate. Both close-out (final MCS-150 "Out of Business") and
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# entity dissolution require the client's signed authorization/attestation
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# before we file anything. On first run we request the signature and hold;
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# handle_esign_completed re-dispatches with client_approved=True once signed.
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from scripts.workers.services.dot_esign import requires_signature, request_dot_esign
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client_approved = bool(order_data.get("client_approved"))
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customer_email = order_data.get("customer_email", "")
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if requires_signature(slug) and not client_approved:
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request_dot_esign(
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order_number=order_number,
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slug=slug,
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entity_name=name,
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customer_email=customer_email,
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dot_number=dot if dot != "N/A" else "",
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)
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LOG.info("[%s] Awaiting client signature before %s — holding workflow", order_number, slug)
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self._create_todo(
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order_number, intake,
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f"{title} [AWAITING CLIENT SIGNATURE]",
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description + f"\n\nStatus: AWAITING CLIENT SIGNATURE — link emailed to {customer_email}."
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"\nWorkflow auto-resumes once the client signs.",
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slug, priority="low",
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)
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return [f"Awaiting signature: {title}"]
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# Signed (or re-dispatched after signing) — queue the actionable workflow.
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self._create_todo(
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order_number, intake,
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f"{title} [SIGNED — READY TO FILE]",
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description + "\n\nStatus: Client signed the authorization. Proceed with filing.",
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slug, priority="high",
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)
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return [f"Close-out workflow queued: {title}"]
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def _create_todo(self, order_number, intake, title, description, slug, priority="normal"):
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255
scripts/workers/services/dot_esign.py
Normal file
255
scripts/workers/services/dot_esign.py
Normal file
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@ -0,0 +1,255 @@
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"""DOT/FMCSA e-signature helper.
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Creates an `esign_records` row and emails the client a signing link, using the
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local Postfix relay (localhost:25) like the other DOT status emails. This is the
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DOT-side counterpart to telecom/esign_helper.py, but without the external
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SMTP-auth dependency.
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CRITICAL: portal links are signed with CUSTOMER_JWT_SECRET — the same secret the
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API portal middleware (api/src/middleware/portalAuth.ts) verifies with. Signing
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with any other secret yields an "Invalid portal link." error for the client.
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Which DOT forms legally require the client's signature BEFORE we file:
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- mcs150 forms (MCS-150 biennial / new USDOT / reactivation) — perjury cert
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- operating authority (OP-1 / MC / emergency temporary authority) — applicant cert
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- carrier close-out (final MCS-150 "Out of Business") — perjury cert
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- entity dissolution (Articles of Dissolution) — no-liabilities attestation
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UCR, drug-&-alcohol consortium enrollment, audit prep, and BOC-3 (signed by the
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process agent, not the carrier) do NOT file a client-signed federal form, so they
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skip signature capture entirely.
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"""
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from __future__ import annotations
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import logging
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import os
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LOG = logging.getLogger("workers.services.dot_esign")
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_MCS150_PERJURY = (
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"I certify under penalty of perjury that the information in this MCS-150 is "
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"true and correct to the best of my knowledge and belief, and that I am "
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"authorized to file it on behalf of the motor carrier. I understand that "
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"making a false statement is punishable under 18 U.S.C. § 1001."
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)
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_OP1_CERT = (
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"I certify that I am authorized to apply for operating authority on behalf of "
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"the applicant, that the information provided is true and correct, and that the "
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"applicant will comply with all applicable FMCSA safety and insurance "
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"requirements. I understand that a false statement is punishable under "
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"18 U.S.C. § 1001."
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)
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_CLOSEOUT_CERT = (
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"I authorize Performance West Inc. to file a final MCS-150 marking this carrier "
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"OUT OF BUSINESS and to deactivate the USDOT number and operating authority "
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"listed above. I certify under penalty of perjury that the information is true "
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"and correct and that I am authorized to wind down this motor carrier."
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)
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_DISSOLUTION_ATTEST = (
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"I attest that, to the best of my knowledge, this entity has NO outstanding "
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"lawsuits, liens, judgments, or unsatisfied creditor claims. I authorize "
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"Performance West Inc. to file Articles of Dissolution and final returns on the "
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"entity's behalf, and I certify that I am authorized to dissolve this entity. I "
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"understand that dissolving an entity with unresolved liabilities may expose its "
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"members or officers to personal liability."
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)
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# slug -> signing config. A slug absent from this map requires NO signature.
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DOT_SIGNING: dict[str, dict] = {
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"mcs150-update": {
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"document_type": "mcs150",
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"document_title": "MCS-150 Biennial Update — Certification Under Penalty of Perjury",
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"perjury_text": _MCS150_PERJURY,
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},
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"dot-registration": {
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"document_type": "mcs150",
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"document_title": "New USDOT Registration (MCS-150) — Certification Under Penalty of Perjury",
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"perjury_text": _MCS150_PERJURY,
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},
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"usdot-reactivation": {
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"document_type": "mcs150",
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"document_title": "USDOT Reactivation (MCS-150) — Certification Under Penalty of Perjury",
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"perjury_text": _MCS150_PERJURY,
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},
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"dot-full-compliance": {
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"document_type": "mcs150",
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"document_title": "DOT Full Compliance (MCS-150) — Certification Under Penalty of Perjury",
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"perjury_text": _MCS150_PERJURY,
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},
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"mc-authority": {
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"document_type": "operating-authority",
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"document_title": "Operating Authority Application (OP-1) — Applicant Certification",
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"perjury_text": _OP1_CERT,
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},
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"emergency-temporary-authority": {
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"document_type": "operating-authority",
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"document_title": "Emergency Temporary Authority Request — Applicant Certification",
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"perjury_text": _OP1_CERT,
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},
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"carrier-closeout": {
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"document_type": "carrier-closeout",
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"document_title": "Carrier Close-Out Authorization & Final MCS-150 (Out of Business)",
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"perjury_text": _CLOSEOUT_CERT,
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},
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"entity-dissolution": {
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"document_type": "entity-dissolution",
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"document_title": "Entity Dissolution Authorization & No-Liabilities Attestation",
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"perjury_text": _DISSOLUTION_ATTEST,
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},
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}
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def requires_signature(slug: str) -> bool:
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"""True if the DOT service files a form that needs the client's signature."""
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return slug in DOT_SIGNING
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def request_dot_esign(
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order_number: str,
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slug: str,
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entity_name: str,
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customer_email: str,
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dot_number: str = "",
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document_minio_key: str = "",
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extra_metadata: dict | None = None,
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expires_days: int = 7,
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) -> int | None:
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"""Create a pending esign record for a DOT form and email the signing link.
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Idempotent per (order_number, document_type): re-running will not duplicate a
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pending/signed record. Returns the esign_records.id, or None on failure.
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"""
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cfg = DOT_SIGNING.get(slug)
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if not cfg:
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return None # this service does not require a signature
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if not customer_email:
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LOG.warning("[%s] No customer email — cannot request signature", order_number)
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return None
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import json
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document_type = cfg["document_type"]
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document_title = cfg["document_title"]
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perjury_text = cfg["perjury_text"]
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metadata = {
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"dot_number": dot_number,
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"service_slug": slug,
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"perjury_text": perjury_text,
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}
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if extra_metadata:
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metadata.update(extra_metadata)
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# 1. Upsert the pending record
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esign_id = None
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try:
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import psycopg2
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conn = psycopg2.connect(os.environ.get("DATABASE_URL", ""))
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with conn.cursor() as cur:
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cur.execute(
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"""
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INSERT INTO esign_records (
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order_number, document_type, document_title, entity_name,
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document_minio_key, document_metadata,
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requires_perjury, status, expires_at
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) VALUES (%s, %s, %s, %s, %s, %s, TRUE, 'pending',
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NOW() + (%s || ' days')::interval)
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ON CONFLICT (order_number, document_type)
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WHERE status IN ('pending', 'signed')
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DO UPDATE SET
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document_title = EXCLUDED.document_title,
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entity_name = EXCLUDED.entity_name,
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document_minio_key = EXCLUDED.document_minio_key,
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document_metadata = EXCLUDED.document_metadata,
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expires_at = EXCLUDED.expires_at,
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updated_at = NOW()
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RETURNING id
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""",
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(
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order_number, document_type, document_title, entity_name,
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document_minio_key, json.dumps(metadata), str(expires_days),
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),
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)
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row = cur.fetchone()
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esign_id = row[0] if row else None
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conn.commit()
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conn.close()
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except Exception as exc:
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LOG.error("[%s] Failed to create esign record (%s): %s", order_number, document_type, exc)
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return None
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# 2. Email the signing link (signed with CUSTOMER_JWT_SECRET to match the portal)
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try:
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_send_signing_email(
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order_number=order_number,
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document_type=document_type,
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document_title=document_title,
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entity_name=entity_name,
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dot_number=dot_number,
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customer_email=customer_email,
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expires_days=expires_days,
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)
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LOG.info("[%s] Signing link sent to %s (%s)", order_number, customer_email, document_type)
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except Exception as exc:
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LOG.warning("[%s] Could not send signing email (record exists): %s", order_number, exc)
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return esign_id
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def _send_signing_email(
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order_number: str,
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document_type: str,
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document_title: str,
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entity_name: str,
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dot_number: str,
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customer_email: str,
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expires_days: int,
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) -> None:
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import smtplib
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from email.mime.text import MIMEText
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try:
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import jwt as pyjwt
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except ImportError: # pragma: no cover
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import PyJWT as pyjwt # type: ignore
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secret = os.environ.get("CUSTOMER_JWT_SECRET", "changeme_long_random_string")
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domain = os.environ.get("DOMAIN", "performancewest.net")
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from datetime import datetime, timedelta, timezone
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token = pyjwt.encode(
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{
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"order_id": order_number,
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"order_type": document_type,
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"email": customer_email,
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"exp": datetime.now(timezone.utc) + timedelta(days=expires_days),
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},
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secret,
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algorithm="HS256",
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)
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sign_url = f"https://{domain}/portal/esign?token={token}"
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dot_line = f" (DOT# {dot_number})" if dot_number else ""
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body = (
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f"Hi,\n\n"
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f"Your {document_title} for {entity_name}{dot_line} has been prepared and "
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f"is ready for your signature.\n\n"
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f"Federal law requires your certification before we can submit this filing. "
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f"Please review and sign here:\n{sign_url}\n\n"
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f"This link expires in {expires_days} days.\n\n"
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f"Once you sign, we file with the appropriate agency and send you "
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f"confirmation.\n\n"
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f"Order: {order_number}\n"
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f"Questions? Call (888) 411-0383.\n\n"
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f"Performance West Inc.\n"
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)
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msg = MIMEText(body)
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msg["Subject"] = f"Action Required: Sign Your {document_title} — {entity_name}"
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msg["From"] = "noreply@performancewest.net"
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msg["To"] = customer_email
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with smtplib.SMTP("localhost", 25, timeout=30) as s:
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s.sendmail(msg["From"], [customer_email], msg.as_string())
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@ -74,10 +74,18 @@ class MCS150UpdateHandler:
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if isinstance(intake, str):
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intake = json.loads(intake)
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slug = order_data.get("service_slug", self.SERVICE_SLUG)
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dot_number = intake.get("dot_number", "")
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entity_name = intake.get("entity_name", order_data.get("customer_name", ""))
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customer_email = order_data.get("customer_email", "")
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# The client signs the perjury certification before we file. When they
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# sign, handle_esign_completed re-dispatches this handler with
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# client_approved=True so we proceed past the signing checkpoint.
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from scripts.workers.services.dot_esign import requires_signature, request_dot_esign
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needs_signature = requires_signature(slug)
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client_approved = bool(order_data.get("client_approved"))
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# Validate required fields
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if not dot_number:
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LOG.error("[%s] Missing DOT number in intake data", order_number)
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@ -140,50 +148,27 @@ class MCS150UpdateHandler:
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except Exception as exc:
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LOG.warning("[%s] Could not retrieve photo ID: %s", order_number, exc)
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# Step 4: Create e-sign record for perjury declaration
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# Customer must sign before we submit to FMCSA
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if pdf_path and minio_path:
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try:
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import psycopg2
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conn = psycopg2.connect(os.environ.get("DATABASE_URL", ""))
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cur = conn.cursor()
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cur.execute("""
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INSERT INTO esign_records (
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order_number, document_type, document_title, entity_name,
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document_minio_key, document_metadata,
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requires_perjury, status, expires_at
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) VALUES (%s, %s, %s, %s, %s, %s, TRUE, 'pending', NOW() + interval '7 days')
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ON CONFLICT (order_number, document_type)
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WHERE status IN ('pending', 'signed') DO NOTHING
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""", (
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order_number,
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"mcs150",
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"MCS-150 Biennial Update — Certification Under Penalty of Perjury",
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entity_name,
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minio_path,
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json.dumps({
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"dot_number": dot_number,
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"form_type": "mcs150",
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"perjury_text": (
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"I hereby certify under penalty of perjury that the information "
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"contained in this MCS-150 form is true and correct to the best "
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"of my knowledge and belief. I understand that making a false "
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"statement is punishable under 18 U.S.C. § 1001."
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),
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}),
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))
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conn.commit()
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conn.close()
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LOG.info("[%s] E-sign record created for MCS-150 perjury declaration", order_number)
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# Step 4: SIGNATURE GATE. If this form needs the client's signed
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# certification and they haven't signed yet, request the signature and
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# STOP before filing. We never submit a perjury certification to FMCSA
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# until the client has actually signed it.
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if needs_signature and not client_approved:
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request_dot_esign(
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order_number=order_number,
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slug=slug,
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entity_name=entity_name,
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customer_email=customer_email,
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dot_number=dot_number,
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document_minio_key=minio_path or "",
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)
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LOG.info("[%s] Awaiting client signature before filing %s — not submitting yet",
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order_number, slug)
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self._create_pending_signature_todo(
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order_number, entity_name, dot_number, slug, minio_path, customer_email)
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return [minio_path] if minio_path else []
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# Send e-sign link to customer
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self._send_esign_email(order_number, entity_name, dot_number, customer_email)
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# NOTE: The filing will be triggered by the esign_completed handler
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# after the customer signs. For now, also proceed with submission
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# since many orders may not have esign set up yet.
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except Exception as exc:
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LOG.error("[%s] E-sign setup failed (proceeding anyway): %s", order_number, exc)
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# Past this point: either no signature is required for this service, or
|
||||
# the client has signed (re-dispatched with client_approved=True).
|
||||
|
||||
# Step 5: Submit electronically (3x web → fax fallback)
|
||||
# GUARD: Skip actual submission in dev/test environments
|
||||
|
|
@ -320,48 +305,37 @@ class MCS150UpdateHandler:
|
|||
except Exception as exc:
|
||||
return f"Could not check: {exc}"
|
||||
|
||||
def _send_esign_email(self, order_number, entity_name, dot_number, customer_email):
|
||||
"""Send e-sign link for MCS-150 perjury declaration."""
|
||||
if not customer_email:
|
||||
return
|
||||
def _create_pending_signature_todo(self, order_number, entity_name, dot_number,
|
||||
slug, minio_path, customer_email):
|
||||
"""Low-priority admin todo noting we're waiting on the client's signature."""
|
||||
try:
|
||||
import smtplib
|
||||
import jwt
|
||||
from email.mime.text import MIMEText
|
||||
|
||||
secret = os.environ.get("JWT_SECRET", os.environ.get("ADMIN_JWT_SECRET", ""))
|
||||
token = jwt.encode(
|
||||
{"order_id": order_number, "order_type": "mcs150", "email": customer_email},
|
||||
secret, algorithm="HS256",
|
||||
)
|
||||
domain = os.environ.get("DOMAIN", "performancewest.net")
|
||||
esign_url = f"https://{domain}/portal/esign?token={token}"
|
||||
|
||||
body = (
|
||||
f"Hi,\n\n"
|
||||
f"Your MCS-150 Biennial Update for {entity_name} (DOT# {dot_number}) "
|
||||
f"has been prepared and is ready for your signature.\n\n"
|
||||
f"Federal law requires your certification under penalty of perjury "
|
||||
f"before we can submit this form to FMCSA.\n\n"
|
||||
f"Please review and sign here:\n{esign_url}\n\n"
|
||||
f"This link expires in 7 days.\n\n"
|
||||
f"Once you sign, we will submit the form to FMCSA electronically "
|
||||
f"and provide you with a Certificate of Filing.\n\n"
|
||||
f"Questions? Call (888) 411-0383.\n\n"
|
||||
f"Performance West Inc.\n"
|
||||
)
|
||||
|
||||
msg = MIMEText(body)
|
||||
msg["Subject"] = f"Action Required: Sign Your MCS-150 — {entity_name} (DOT {dot_number})"
|
||||
msg["From"] = "noreply@performancewest.net"
|
||||
msg["To"] = customer_email
|
||||
|
||||
with smtplib.SMTP("localhost", 25) as s:
|
||||
s.sendmail(msg["From"], [customer_email], msg.as_string())
|
||||
|
||||
LOG.info("[%s] E-sign email sent to %s", order_number, customer_email)
|
||||
import psycopg2
|
||||
conn = psycopg2.connect(os.environ.get("DATABASE_URL", ""))
|
||||
with conn.cursor() as cur:
|
||||
cur.execute(
|
||||
"""
|
||||
INSERT INTO admin_todos (
|
||||
title, category, priority, order_number, service_slug,
|
||||
description, data, status
|
||||
) VALUES (%s, %s, %s, %s, %s, %s, %s, 'pending')
|
||||
""",
|
||||
(
|
||||
f"Awaiting client signature — {entity_name} (DOT {dot_number})",
|
||||
"filing", "low", order_number, slug,
|
||||
f"{slug} for {entity_name} (DOT {dot_number}).\n"
|
||||
f"Status: AWAITING CLIENT SIGNATURE before filing.\n"
|
||||
f"Signing link emailed to {customer_email}.\n"
|
||||
f"PDF: {minio_path or 'not generated'}\n"
|
||||
f"Filing auto-resumes once the client signs.",
|
||||
json.dumps({"order_number": order_number, "dot_number": dot_number,
|
||||
"entity_name": entity_name, "awaiting_signature": True}),
|
||||
),
|
||||
)
|
||||
conn.commit()
|
||||
conn.close()
|
||||
LOG.info("[%s] Pending-signature todo created", order_number)
|
||||
except Exception as exc:
|
||||
LOG.warning("[%s] Failed to send e-sign email: %s", order_number, exc)
|
||||
LOG.warning("[%s] Failed to create pending-signature todo: %s", order_number, exc)
|
||||
|
||||
def _send_status_email(self, order_number, entity_name, dot_number, customer_email):
|
||||
"""Send client an email that we're working on their update."""
|
||||
|
|
|
|||
Loading…
Add table
Add a link
Reference in a new issue