Add Telegram notifications for tickets, quotes, and insurance leads

Tickets: 📩 for support, 🏥 for insurance leads, 💰 for quotes
Quotes: 💰 with name, email, company, service, details
All fire-and-forget to Telegram bot — non-blocking.

Previously these only went to ERPNext with no real-time alert.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

api/src/routes/quotes.ts

@@ -64,6 +64,27 @@ router.post("/api/v1/quotes", submitLimiter, async (req, res) => {
       console.error("[quotes] ERPNext Opportunity creation failed (non-fatal):", erpErr);
     }
 
+    // Telegram notification for quote requests
+    try {
+      const botToken = process.env.TELEGRAM_BOT_TOKEN;
+      const chatId = process.env.TELEGRAM_CHAT_ID;
+      if (botToken && chatId) {
+        const msg = `💰 NEW QUOTE REQUEST\n\n`
+          + `Name: ${name.trim()}\n`
+          + `Email: ${email}\n`
+          + (company ? `Company: ${company}\n` : "")
+          + (phone ? `Phone: ${phone}\n` : "")
+          + `Service: ${service_slug}\n`
+          + (details ? `Details: ${details.substring(0, 300)}\n` : "")
+          + `Quote: #${quoteId}`;
+        fetch(`https://api.telegram.org/bot${botToken}/sendMessage`, {
+          method: "POST",
+          headers: { "Content-Type": "application/json" },
+          body: JSON.stringify({ chat_id: chatId, text: msg }),
+        }).catch(() => {});
+      }
+    } catch {}
+
     res.status(201).json({
       success: true,
       message: "Quote request received. We'll send your quote within one business day.",

api/src/routes/tickets.ts

@@ -86,6 +86,27 @@ router.post("/api/v1/tickets", submitLimiter, async (req, res) => {
       console.error("[tickets] ERPNext createIssue failed (non-fatal):", erpErr);
     }
 
+    // Telegram notification for tickets/leads
+    try {
+      const botToken = process.env.TELEGRAM_BOT_TOKEN;
+      const chatId = process.env.TELEGRAM_CHAT_ID;
+      if (botToken && chatId) {
+        const emoji = category === "insurance_lead" ? "🏥" : category === "quote" ? "💰" : "📩";
+        const msg = `${emoji} NEW ${category.toUpperCase().replace("_", " ")}\n\n`
+          + `Subject: ${subject.trim()}\n`
+          + (name ? `Name: ${name}\n` : "")
+          + (email ? `Email: ${email}\n` : "")
+          + `Message: ${message.trim().substring(0, 300)}\n`
+          + (page ? `Page: ${page}\n` : "")
+          + `Ticket: #${ticketId}`;
+        fetch(`https://api.telegram.org/bot${botToken}/sendMessage`, {
+          method: "POST",
+          headers: { "Content-Type": "application/json" },
+          body: JSON.stringify({ chat_id: chatId, text: msg }),
+        }).catch(() => {});
+      }
+    } catch {}
+
     res.status(201).json({
       success: true,
       message: "Request received. We'll get back to you within one business day.",