diff --git a/docs/deliverability.md b/docs/deliverability.md
index bd1332f..70f7913 100644
--- a/docs/deliverability.md
+++ b/docs/deliverability.md
@@ -170,12 +170,16 @@ SNDS is **IP-based** (register the sending IPs), JMRP is the complaint feedback
 > `login.microsoftonline.com`, which looks like a dead redirect but is the expected
 > auth step. After login the real forms render.
 
-1. **SNDS — Request Access:** open <https://snds.microsoft.com> -> **Log in** ->
+1. **SNDS — Request Access:** open the SNDS app — either the legacy entry
+   <https://sendersupport.olc.protection.outlook.com/snds/> (it 308-redirects to the
+   new app) or directly
+   `https://substrate.office.com/ip-domain-management-snds/SNDS` — then **Log in** ->
    left-nav **"Request Access"** (direct:
    `https://substrate.office.com/ip-domain-management-snds/SNDS/AddNetwork`) ->
    register IPs **207.174.124.94** and **207.174.124.107** (the two live stream IPs;
    add .90 and .71 if you want full coverage). Verification goes to a role address
    on the IP's domain (use `postmaster@` or `abuse@performancewest.net`, now live).
+   (NOTE: `snds.microsoft.com` does NOT resolve — do not use it.)
 2. **JMRP:** same site, left-nav **"Junk Mail Reporting Program"** (direct:
    `https://substrate.office.com/ip-domain-management-snds/SNDS/Jmrp`) -> register
    the same IPs + complaint-destination mailbox **`fbl@performancewest.net`**.