From a04146da2b8ae59fc5fbeec5053804bbb4dfdc59 Mon Sep 17 00:00:00 2001 From: justin Date: Wed, 10 Jun 2026 16:51:33 -0500 Subject: [PATCH] crtc: remove Canadian accountant/accounting-setup service (no longer offered) We no longer offer Canadian accountant/accounting setup. Removed all service-offering content: - Marketing page (services/telecom/canada-crtc): the 'Set Up Canadian Accounting (we help)' next-steps card, the '3 hours of complimentary accounting consultation' deliverable bullet, and the whole 'Accounting Support' section (assigned accountant, portal chat, $75/hr, 3 complimentary hours). - Order page (order/canada-crtc): the '3 hrs Canadian accounting support' included-feature bullet and the 'Preferred accounting software' (Xero/QuickBooks) form field + its accounting-hours helper text. - Fulfillment (canada_crtc.py): dropped the bank-setup email line offering '3 hours of Canadian accounting consultation'. Kept factual GST/HST tax advisories and the bank's QuickBooks/Xero transaction-sync feature (third-party bank capability, not our service). --- scripts/workers/services/canada_crtc.py | 3 --- site/public/order/canada-crtc/index.html | 4 ++-- site/public/services/telecom/canada-crtc/index.html | 7 ++----- 3 files changed, 4 insertions(+), 10 deletions(-) diff --git a/scripts/workers/services/canada_crtc.py b/scripts/workers/services/canada_crtc.py index 88dd551..1763516 100644 --- a/scripts/workers/services/canada_crtc.py +++ b/scripts/workers/services/canada_crtc.py @@ -2352,9 +2352,6 @@ class CanadaCRTCHandler(BaseServiceHandler): f"entirely online with no in-person visit required.\n\n" f"This is important for receiving Canadian payments, paying Canadian vendors, " f"and managing your corporation's finances.\n\n" - f"If you have questions about Canadian banking, GST/HST, or corporate tax setup, " - f"your package includes 3 hours of Canadian accounting consultation — " - f"reply to this email to schedule.\n\n" f"Best regards,\n" f"Performance West Inc.\n" ) diff --git a/site/public/order/canada-crtc/index.html b/site/public/order/canada-crtc/index.html index 732916f..13d6e14 100644 --- a/site/public/order/canada-crtc/index.html +++ b/site/public/order/canada-crtc/index.html @@ -7,7 +7,7 @@ })(); Canadian CRTC Telecom Carrier Package | Performance West Inc.

Canadian CRTC Telecom Carrier Package

Canadian corporation (BC or Ontario) + CRTC domestic reseller + BITS international service. Complete turnkey setup for $3,899. -

No Canadian citizenship required for resellers.

Everything included in your package

Canadian Corporation

  • Provincial incorporation filing (BC or Ontario)
  • Name search & reservation (if named co.)
  • Canadian registered office (virtual mailbox)
  • Corporate binder (digital PDF + physical copy)
  • Canadian business banking referral

CRTC & Telecom

  • CRTC registration — Voice, Data & Wireless reseller
  • BITS international service registration
  • CCTS complaint-handling registration
  • Canadian phone number (DID)
  • ACA accessibility compliance tracking
  • 3 hrs Canadian accounting support

Digital Presence

  • .ca domain registration
  • Canadian business email address
  • Hosted landing page / web presence
  • Government fees (passed through at cost)
SSL Secured 256-bit encryption
A+
SSL Labs Qualys rated
A+
Security Headers A+ rated
Google Safe No threats found
Stripe Secure payments
Satisfaction 100% guaranteed
Trustpilot Read reviews
Visa Mastercard American Express Discover

Accessible Canada Act (ACA) — Upcoming Deadline: June 1, 2026

All non-exempt CRTC-registered telecommunications service providers must publish either an updated three-year accessibility plan or an Accessibility Progress Report by June 1, 2026. New 2025 market entrants must publish their accessibility feedback process description by this deadline.

  • Providers must notify both the Accessibility Commissioner (via My Accessibility Portal) and the CRTC within 48 hours of publishing.
  • Plans and reports must be developed in consultation with persons with disabilities.
  • Non-compliance can result in administrative monetary penalties against organizations and individuals.

Performance West includes ACA compliance calendar tracking with all CRTC packages. We will remind you of upcoming deadlines and assist with preparation.

Have an account? Sign in to prefill your details.

Returning clients can pull in saved directors, addresses, and contact info from prior orders.

Everything included in your package

Canadian Corporation

  • Provincial incorporation filing (BC or Ontario)
  • Name search & reservation (if named co.)
  • Canadian registered office (virtual mailbox)
  • Corporate binder (digital PDF + physical copy)
  • Canadian business banking referral

CRTC & Telecom

  • CRTC registration — Voice, Data & Wireless reseller
  • BITS international service registration
  • CCTS complaint-handling registration
  • Canadian phone number (DID)
  • ACA accessibility compliance tracking

Digital Presence

  • .ca domain registration
  • Canadian business email address
  • Hosted landing page / web presence
  • Government fees (passed through at cost)
SSL Secured 256-bit encryption
A+
SSL Labs Qualys rated
A+
Security Headers A+ rated
Google Safe No threats found
Stripe Secure payments
Satisfaction 100% guaranteed
Trustpilot Read reviews
Visa Mastercard American Express Discover

Accessible Canada Act (ACA) — Upcoming Deadline: June 1, 2026

All non-exempt CRTC-registered telecommunications service providers must publish either an updated three-year accessibility plan or an Accessibility Progress Report by June 1, 2026. New 2025 market entrants must publish their accessibility feedback process description by this deadline.

  • Providers must notify both the Accessibility Commissioner (via My Accessibility Portal) and the CRTC within 48 hours of publishing.
  • Plans and reports must be developed in consultation with persons with disabilities.
  • Non-compliance can result in administrative monetary penalties against organizations and individuals.

Performance West includes ACA compliance calendar tracking with all CRTC packages. We will remind you of upcoming deadlines and assist with preparation.

Have an account? Sign in to prefill your details.

Returning clients can pull in saved directors, addresses, and contact info from prior orders.

BC corporations must include one of these legal endings in their name.

Service Fee $3,899

+ BC government fees (~C$350) passed through at cost

Share Structure

Your BC corporation will be set up with 10,000 Common shares, no par value, in CAD. This is standard for telecom carrier corporations and provides flexibility for future share issuances. If you require a custom share structure, please contact us before placing your order.

After we deliver: your next steps to go live

These are steps you handle after receiving your incorporation and CRTC letter. We're available to advise.

A

BITS International Authorization (we handle)

We generate your BITS affidavit, arrange a brief online notarization session for you (~5 minute video call with a commissioned notary), and submit the notarized Form 503 to the CRTC on your behalf. Expect acknowledgment in 2-4 weeks.

B

Set Up Canadian Accounting (we help)

Your package includes 3 hours of complimentary Canadian accounting support via our portal. Our accountant helps you set up GST/HST registration (if selling to Canadian customers), fiscal year, chart of accounts, and bookkeeping for your BC corporation. Additional hours available at $75 USD/hr.

C

Order Ports & Vendor Agreements

Contact wholesale voice/data vendors and establish interconnection or reseller agreements. Order SIP trunks, port existing numbers, or acquire new DID ranges. Negotiate rates.

D

Set Up Your Switch

Deploy your softswitch or cloud PBX (FreeSWITCH, Okamai, BroadSoft, etc.). Configure routing, rate decks, and billing. Connect to your vendor trunks.

E

Set Up Stripe Canada

Use your Canadian bank account to verify your Stripe Canada business account. Start accepting payments from customers worldwide.

F

Testing & Quality Assurance

Test call flows end-to-end. Verify routing, audio quality, failover, and billing accuracy. Run test calls on all vendor trunks before going live with customers.

✓

Ready to Sell

Your Canadian carrier is live. Begin onboarding customers, selling voice/data services, and operating as an international telecom carrier.

Ongoing carrier support — $349 USD/yr

We keep your Canadian carrier in good standing so you can focus on growing your business

Auto-renewing

+

After we deliver: your next steps to go live

These are steps you handle after receiving your incorporation and CRTC letter. We're available to advise.

A

BITS International Authorization (we handle)

We generate your BITS affidavit, arrange a brief online notarization session for you (~5 minute video call with a commissioned notary), and submit the notarized Form 503 to the CRTC on your behalf. Expect acknowledgment in 2-4 weeks.

C

Order Ports & Vendor Agreements

Contact wholesale voice/data vendors and establish interconnection or reseller agreements. Order SIP trunks, port existing numbers, or acquire new DID ranges. Negotiate rates.

D

Set Up Your Switch

Deploy your softswitch or cloud PBX (FreeSWITCH, Okamai, BroadSoft, etc.). Configure routing, rate decks, and billing. Connect to your vendor trunks.

E

Set Up Stripe Canada

Use your Canadian bank account to verify your Stripe Canada business account. Start accepting payments from customers worldwide.

F

Testing & Quality Assurance

Test call flows end-to-end. Verify routing, audio quality, failover, and billing accuracy. Run test calls on all vendor trunks before going live with customers.

✓

Ready to Sell

Your Canadian carrier is live. Begin onboarding customers, selling voice/data services, and operating as an international telecom carrier.

Ongoing carrier support — $349 USD/yr

We keep your Canadian carrier in good standing so you can focus on growing your business

Auto-renewing

Renewals & filings we handle for you

✓
BC Annual Report filing

Filed with BC Registry Services before your deadline. Government fee (C$42) included. We track the date and file automatically.

✓
Registered office (mailbox) renewal

Your Vancouver registered office at 329 Howe St renewed annually. We handle payment and confirmation so your corporate records remain compliant.

✓
CCTS membership renewal

Your CCTS (Commission for Complaints for Telecom-Television Services) registration maintained and renewed.

✓
BC corporate records maintenance

Director or address changes filed with BC Registry as needed. Keep your Notice of Articles current.

✓
.ca domain renewal + web hosting + email

Your .ca domain renewed annually. Web hosting and business email maintained. Migrate to your own hosting anytime — we'll handle the transition.

✓
Canadian phone number

Your Canadian DID maintained and active. Can be forwarded to any SIP endpoint or phone number you specify.

CRTC monitoring & compliance alerts @@ -63,10 +63,7 @@ Our standard digital banking setup handles most carrier needs remotely. However, For this, we can help you open an account with a Canadian bank that has a US branch in Florida. This requires a one-time trip to British Columbia to open the Canadian account in person. Once established, the same bank sets up a linked cross-border US dollar account through their Florida branch with just a single phone call — no trip to Florida required. You get a US ABA routing number and account number for domestic ACH, while keeping your primary banking relationship in Canada.

This is ideal for carriers receiving wholesale settlement payments, interconnection revenue, or high-volume ACH from US carrier partners. We coordinate the branch appointment, prepare all documentation (Certificate of Incorporation, corporate binder, director ID), and guide you through the process. -

This is an optional upgrade for wholesale carriers who need direct US ACH deposit capability. Most retail-focused carriers find the standard digital banking setup sufficient.

Business banking is provided by third-party financial institutions. Performance West is not a bank. Banking services subject to provider terms and approval. CDIC coverage subject to applicable limits and conditions. Cross-border banking availability depends on the bank's current policies and client eligibility. Additional US fintech options for receiving ACH deposits are detailed in your client portal after delivery.

Risk if non-compliant

Operating as an international telecom carrier through Canada without CRTC registration can result in enforcement action, loss of interconnection agreements, and inability to board with international vendors that require a registered carrier identity.

Potential penalties

  • ⚠ CRTC enforcement action for unregistered telecom operations
  • ⚠ Inability to board with international vendors requiring a registered carrier
  • ⚠ Loss of interconnection agreements with wholesale providers
  • ⚠ BC Registry penalties for non-compliance with corporate maintenance requirements
  • ⚠ Administrative dissolution for missed annual reports

What we deliver

  • ✓ Set up a virtual registered office in downtown Vancouver (329 Howe St)
  • ✓ File BC corporation (numbered or named — your choice)
  • ✓ Register a .ca domain (free, included) with business email and placeholder website
  • ✓ Provision a Canadian phone number for your carrier
  • ✓ Generate CRTC registration letter — you eSign in our portal, we submit to CRTC from your .ca email
  • ✓ File your CCTS registration (Commission for Complaints for Telecom-Television Services)
  • ✓ Produce complete corporate binder (digital PDF + printed copy shipped to registered office)
  • ✓ Include: Certificate of Incorporation, Articles, Director/Shareholder registers, Share certificates, Organizational minutes
  • ✓ Set up a Canadian business bank account (no trip to BC required)
  • ✓ 3 hours of complimentary Canadian accounting consultation (GST/HST, corporate tax, bookkeeping setup) via our portal
  • ✓ Canadian wholesale vendor directory (UCaaS, Data/TPIA, MVNO, IPTV, DID/Termination) — digital, via client portal
  • ✓ Annual maintenance: domain + hosting + email + mailbox + BC annual report + CRTC compliance ($349 USD/yr). Consulting: $75 USD/hr

Included: 3 hours of Canadian accounting support

-Every Canada CRTC Carrier Package includes 3 complimentary hours with a Canadian accounting specialist. - Get help with GST/HST registration, chart of accounts setup, corporate tax guidance, and bookkeeping for your new BC corporation. -

  • ✓ Chat directly with your assigned accountant through our secure portal
  • ✓ You control access — grant and revoke accountant access to your corporate details anytime
  • ✓ Additional hours available at $75 USD/hr after your 3 complimentary hours

Included: Canadian wholesale vendor directory

+

This is an optional upgrade for wholesale carriers who need direct US ACH deposit capability. Most retail-focused carriers find the standard digital banking setup sufficient.

Business banking is provided by third-party financial institutions. Performance West is not a bank. Banking services subject to provider terms and approval. CDIC coverage subject to applicable limits and conditions. Cross-border banking availability depends on the bank's current policies and client eligibility. Additional US fintech options for receiving ACH deposits are detailed in your client portal after delivery.

Risk if non-compliant

Operating as an international telecom carrier through Canada without CRTC registration can result in enforcement action, loss of interconnection agreements, and inability to board with international vendors that require a registered carrier identity.

Potential penalties

  • ⚠ CRTC enforcement action for unregistered telecom operations
  • ⚠ Inability to board with international vendors requiring a registered carrier
  • ⚠ Loss of interconnection agreements with wholesale providers
  • ⚠ BC Registry penalties for non-compliance with corporate maintenance requirements
  • ⚠ Administrative dissolution for missed annual reports

What we deliver

  • ✓ Set up a virtual registered office in downtown Vancouver (329 Howe St)
  • ✓ File BC corporation (numbered or named — your choice)
  • ✓ Register a .ca domain (free, included) with business email and placeholder website
  • ✓ Provision a Canadian phone number for your carrier
  • ✓ Generate CRTC registration letter — you eSign in our portal, we submit to CRTC from your .ca email
  • ✓ File your CCTS registration (Commission for Complaints for Telecom-Television Services)
  • ✓ Produce complete corporate binder (digital PDF + printed copy shipped to registered office)
  • ✓ Include: Certificate of Incorporation, Articles, Director/Shareholder registers, Share certificates, Organizational minutes
  • ✓ Set up a Canadian business bank account (no trip to BC required)
  • ✓ Canadian wholesale vendor directory (UCaaS, Data/TPIA, MVNO, IPTV, DID/Termination) — digital, via client portal
  • ✓ Annual maintenance: domain + hosting + email + mailbox + BC annual report + CRTC compliance ($349 USD/yr). Consulting: $75 USD/hr

Included: Canadian wholesale vendor directory

Hit the ground running with our curated directory of Canadian wholesale telecommunications vendors. Available in your client portal after delivery.

■ UCaaS & wholesale voice reselling
■ Data services — TPIA cable & fiber
■ Wireless MVNO relationships
■ Video / IPTV / BDU licensing
■ Wholesale DID & voice termination
■ Updated periodically by our team

Annual Maintenance — $349 USD/yr

Keep your Canadian corporation and CRTC registration in good standing:

  • ✓ Anytime Mailbox renewal — virtual registered office at 329 Howe St, Vancouver
  • ✓ BC Annual Report filing — filed with BC Registry Services on your behalf
  • ✓ CRTC compliance status check — verify your registration remains active

Government fees (C$42 for BC annual report) included. Auto-renews annually with 30/14/7/3 day email reminders.

Frequently asked questions

Do I need to be a Canadian citizen?

No. CRTC ownership restrictions (80% Canadian-owned) apply only to facilities-based carriers that own transmission infrastructure. Resellers who purchase wholesale services from Canadian carriers and resell them are not subject to these ownership requirements.

What is a BITS licence?

BITS stands for Basic International Telecommunications Service. It's not technically a 'licence' — the CRTC uses a registration model, not a licensing model. You file a registration letter with the CRTC Secretary General notifying them of your intent to provide international telecom services. The CRTC publishes your registration in a public notice, establishing your carrier on the official record. BITS registration is filed separately after your domestic reseller registration is acknowledged.

Can I choose my corporation name?

Yes. You can choose a named corporation (we handle the BC name reservation, adds 2-5 business days and C$30) or a numbered corporation (e.g., '1234567 B.C. Ltd.' — instant, no name reservation needed). For telecom carriers, we recommend including a word that indicates your business activity in the name — such as 'Telecom', 'Communications', 'Networks', 'Connect', or 'Voice'. Examples: 'Maple Bridge Telecom Ltd.', 'Northern Voice Communications Inc.', 'Pacific Connect Networks Corp.' This strengthens your CRTC registration and makes your carrier identity clear to wholesale partners. A numbered company can always register a descriptive trade name later. The name must end with a BC legal ending: Ltd., Limited, Inc., Incorporated, Corp., or Corporation.

What is the registered office for?

BC law requires every corporation to maintain a registered office with a delivery address in British Columbia that is accessible during business hours. We set up a virtual mailbox at 329 Howe St in downtown Vancouver, which satisfies this requirement. You can view and manage your mail online or via the mobile app.

What ongoing costs are there?

Our annual maintenance service is $349 USD/year and includes: Anytime Mailbox renewal, BC Annual Report filing, CCTS renewal, CRTC compliance monitoring, CCTS complaint monitoring, and regulatory change alerts. Government fees included. Additionally, telecom consulting is available at $75 USD/hour for vendor negotiations, switch guidance, rate analysis, and general telecom advisory.

Do you file the CRTC letter for me?

Yes. We generate the complete CRTC registration letter pre-filled with your corporation details. You review and eSign the document in our client portal. Once signed, we send it to the CRTC Secretary General from your Canadian email address (@yourcompany.ca) on your behalf.

What documents do I receive?

You receive a complete corporate binder (PDF + printed copy) containing: Certificate of Incorporation, Notice of Articles, Articles of Incorporation, Incorporation Agreement, Register of Directors, Register of Shareholders, Share Certificates, Minutes of First Directors' Meeting, Registered Office Notice, and your CRTC Registration Letter.

Which province should I choose — BC or Ontario?

Both work identically for CRTC registration. BC and Ontario are the two best provinces for international telecom carriers: (1) No Canadian director residency requirements for either province's corporations act. (2) All documents are in English. (3) Both have straightforward online incorporation portals. BC has a slightly lower incorporation fee (C$350 vs C$360 for Ontario) and Vancouver is Canada's Pacific gateway. Ontario has cheaper annual returns (C$25 vs C$42 for BC) and more registered office locations to choose from. Choose based on your preferred registered office location and long-term cost preference. The CRTC does not differentiate between provinces.

Do I need to get anything notarized?

Yes — the BITS (international services) affidavit requires notarization. We handle the entire process: we generate the affidavit with your corporation's details, arrange an online notarization session for you (a brief ~5 minute video call with a commissioned US notary), and submit the notarized document to the CRTC as part of the Form 503 BITS application. You don't need to visit a notary in person — everything is done online. The notarization cost is included in our service fee.

What is included in the notarization?

The BITS affidavit is a sworn statement that your entity intends to carry telecommunications traffic between Canada and other countries. During the online notarization session, you'll join a brief video call with a state-commissioned notary. They'll verify your identity, witness your signature on the affidavit, and apply their official notarial seal. The entire session typically takes less than 5 minutes. We schedule the session and handle all the paperwork — you just need to show up for the video call with a valid government-issued photo ID.

US wholesale voice market: tightening restrictions on DID reselling and number assignment

NEW — MARCH 2026

FCC proposes limiting DID reselling to a single level (FCC 26-17)