From a430d5e329c6f93e958a368e6c96b8cbcd8cc60e Mon Sep 17 00:00:00 2001 From: justin Date: Sat, 20 Jun 2026 15:30:03 -0500 Subject: [PATCH] healthcare: honest NPPES framing -- stale != out of business / no auto-penalty An old NPPES last_updated date does NOT mean the practice closed or that CMS penalizes them: an NPI never expires and there is no NPPES login schedule. Many records are stale precisely because nothing changed. Removed the overclaim that an old record 'has almost certainly drifted' and the false 'attest periodically' duty. Now states the real rule (correct NPPES within 30 days of a change) and makes the harm conditional ('if anything has changed since then, your record is now out of date'). Keeps NPPES distinct from Medicare revalidation/PECOS, which is the separate segment that actually carries deactivation stakes. --- data/hc_campaigns/hc_nppes_outdated.html | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/data/hc_campaigns/hc_nppes_outdated.html b/data/hc_campaigns/hc_nppes_outdated.html index 0dc6948..39c85ed 100644 --- a/data/hc_campaigns/hc_nppes_outdated.html +++ b/data/hc_campaigns/hc_nppes_outdated.html @@ -14,11 +14,11 @@

Hi {{ .Subscriber.Name }},

Your NPPES record hasn’t been updated since {{ .Subscriber.Attribs.nppes_last_updated }}

-

The public NPPES NPI Registry shows the record for {{ .Subscriber.Attribs.practice }} (NPI {{ .Subscriber.Attribs.npi }}) was last updated on {{ .Subscriber.Attribs.nppes_last_updated }} — roughly {{ .Subscriber.Attribs.nppes_years_stale }} years ago. CMS requires providers to keep their NPPES record current and to attest to it periodically, and a record that old has almost certainly drifted from your real address, taxonomy, or contacts. You can confirm the date yourself below — it’s exactly what payers and CMS see.

+

The public NPPES NPI Registry shows the record for {{ .Subscriber.Attribs.practice }} (NPI {{ .Subscriber.Attribs.npi }}) was last updated on {{ .Subscriber.Attribs.nppes_last_updated }} — about {{ .Subscriber.Attribs.nppes_years_stale }} years ago. Your NPI never expires, so an out-of-date record never flags itself — but CMS requires you to update NPPES within 30 days of any change to your address, phone, taxonomy, or authorized official. If anything has changed since then, your record is now out of date — and payers, clearinghouses, and CMS all pull from NPPES. Confirm the date yourself below; it’s exactly what they see.

Why it matters

-
Payers, clearinghouses, and CMS pull from NPPES. A stale address, taxonomy, or contact can cause claim denials, mail you never receive, and failed credentialing. CMS also requires you to attest your NPPES data periodically.
+
Payers, clearinghouses, and CMS pull from NPPES. A stale address, taxonomy, or contact can cause claim denials, mail you never receive, and failed credentialing. CMS requires you to correct your NPPES record within 30 days of any change.
@@ -34,7 +34,7 @@ Registered to{{ .Subscriber.Attribs.practice }} Last updated{{ .Subscriber.Attribs.nppes_last_updated }} · ~{{ .Subscriber.Attribs.nppes_years_stale }} yrs ago -

Source: NPPES NPI Registry (npiregistry.cms.hhs.gov), public “Last Updated” field for this NPI. CMS requires providers to keep NPPES current and attest periodically — review your record on the official registry below.

+

Source: NPPES NPI Registry (npiregistry.cms.hhs.gov), public “Last Updated” field for this NPI. CMS requires NPPES to be corrected within 30 days of any change — review your record on the official registry below.