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docs(deliverability): Microsoft MANUAL 2 fully DONE — SNDS access + JMRP both set

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SNDS access requested/granted for 207.174.124.94 + .107; JMRP feeds registered
with complaint dest fbl@. Section marked complete. SNDS data populates in ~24-48h.
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justin 2026-06-19 02:03:30 -05:00
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docs/deliverability.md
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@ -153,11 +153,12 @@ To set up from scratch next time: postmaster.google.com -> +Add domain ->
performancewest.net -> copy the `google-site-verification=...` token -> add via
the Hestia command above -> Verify.
### 🔴 MANUAL 2 — Microsoft SNDS + JMRP (Outlook/Hotmail/Live) — **#1 PRIORITY**
### ✅ MANUAL 2 — Microsoft SNDS + JMRP (Outlook/Hotmail/Live) — **DONE 2026-06-19**
**85% of our audience is Microsoft-hosted** (M365/Outlook/Hotmail), so this is the
single most important monitoring tool. Microsoft already *accepts* our mail (~1.6%
reputation rejects), so this tells us inbox-vs-junk + complaint rates.
SNDS is **IP-based** (register the sending IPs), JMRP is the complaint feedback loop.
**Both SNDS access and JMRP are now registered for 207.174.124.94 + .107.**
> **2026 URL MIGRATION:** Microsoft moved SNDS off
> `sendersupport.olc.protection.outlook.com`. The old `/snds/` and `/pm/` links now
@ -180,6 +181,9 @@ SNDS is **IP-based** (register the sending IPs), JMRP is the complaint feedback
add .90 and .71 if you want full coverage). Verification goes to a role address
on the IP's domain (use `postmaster@` or `abuse@performancewest.net`, now live).
(NOTE: `snds.microsoft.com` does NOT resolve — do not use it.)
**✅ DONE 2026-06-19:** access requested/granted for .94 + .107. Data populates
over ~24-48h; then check the dashboard for the per-IP RED/YELLOW/GREEN status,
spam-trap hits, and complaint rate.
2. **JMRP:** same site, left-nav **"Junk Mail Reporting Program"** (direct:
`https://substrate.office.com/ip-domain-management-snds/SNDS/Jmrp`) -> register
the same IPs + complaint-destination mailbox **`fbl@performancewest.net`**.