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@@ -20,7 +20,7 @@ Performance West provides compliance consulting services across telecom, transpo
 </p> <p class="text-gray-700 text-sm sm:text-base leading-relaxed mb-6">
 All of our services are offered at fixed prices with defined deliverables and turnaround times. No billable hours, no surprise invoices, no scope creep. You know exactly what you're getting and what it costs before we begin.
 </p> <div class="bg-amber-50 border border-amber-200 rounded-lg p-4"> <p class="text-sm text-amber-800"> <strong>Important:</strong> Performance West provides compliance consulting services. We do not provide legal advice, legal opinions, or legal representation. If you need legal counsel, we recommend working with a qualified attorney in your jurisdiction. Our consultants can work alongside your legal team to provide the compliance analysis and documentation they need.
-</p> </div> </div> </section>  <section class="py-12 sm:py-16 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4"> <h2 class="text-2xl font-bold text-gray-900 mb-8">Our approach</h2> <div class="grid sm:grid-cols-2 gap-6"> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Fixed pricing, not billable hours</h3> <p class="text-sm text-gray-600">Every service has a published price. You know the cost before we start, and that's the cost when we finish.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Multi-domain expertise</h3> <p class="text-sm text-gray-600">Telecom, employment, privacy, TCPA, and corporate compliance under one roof. Most businesses have needs across multiple domains.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Defined turnaround times</h3> <p class="text-sm text-gray-600">We commit to a delivery date and meet it. Most services are delivered in 3&ndash;7 business days. No indefinite timelines.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Compliance consulting, not legal representation</h3> <p class="text-sm text-gray-600">We identify gaps and provide actionable remediation plans. For legal disputes, we recommend qualified attorneys in your jurisdiction.</p> </div> </div> </div> </div> </section>  <section class="py-12 sm:py-16 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4"> <h2 class="text-2xl font-bold text-gray-900 mb-8">Meet the founder</h2> <div class="flex flex-col sm:flex-row gap-6 sm:gap-8 items-start"> <img src="/images/justin-hannah.jpg" alt="Justin Hannah, Founder of Performance West Inc." width="160" height="160" class="w-32 h-32 sm:w-40 sm:h-40 rounded-2xl object-cover flex-shrink-0 shadow-md" loading="lazy"> <div> <h3 class="text-xl font-bold text-gray-900 mb-0.5">Justin Hannah</h3> <p class="text-pw-700 font-semibold text-sm mb-3">Founder &amp; Principal Consultant</p> <div class="prose prose-gray max-w-none space-y-3 text-gray-700 text-sm sm:text-base leading-relaxed"> <p>Justin Hannah has spent more than two decades in telecommunications and regulatory-heavy industries. He has served as President of <strong>Carrier One</strong> (a retail telecom and unified-communications provider) since 2001 and built one of the first high-capacity VoIP trunking networks in the United States &mdash; deploying Asterisk-based systems as early as 2003 and working in FreeSWITCH ever since. Along the way he founded and ran wholesale voice (Cherry Voice) and electronic-payments (Transactions America) businesses, giving him a rare, end-to-end view of how regulated companies actually operate.</p> <p>That hands-on background &mdash; FCC filings, STIR/SHAKEN, carrier registrations, payments/PCI, and the day-to-day engineering behind them &mdash; is exactly what Performance West is built on. Justin founded the firm in 2023 to give businesses and providers a better option than ignoring their compliance obligations or paying law firms hundreds of dollars an hour for work that doesn&rsquo;t require a legal opinion &mdash; it requires someone who understands the filings and gets them done correctly.</p> <p>Under his leadership, Performance West has grown from telecom compliance into a multi-sector practice spanning transportation (DOT/FMCSA), healthcare provider compliance (Medicare/PECOS, NPI/NPPES), data privacy, TCPA, and corporate registration. He runs it with a deeply technical, accuracy-first approach &mdash; every filing is verified before submission and tracked through to acceptance &mdash; and as an honest, kingdom-minded business that treats a solo practitioner and a national carrier with the same care.</p> </div> <p class="mt-4"><a href="https://www.linkedin.com/in/justinhannah/" target="_blank" rel="noopener" class="inline-flex items-center gap-1.5 text-sm font-semibold text-pw-700 hover:text-pw-800">Connect on LinkedIn <svg class="w-3.5 h-3.5" fill="currentColor" viewBox="0 0 24 24"><path d="M19 0h-14c-2.761 0-5 2.239-5 5v14c0 2.761 2.239 5 5 5h14c2.762 0 5-2.239 5-5v-14c0-2.761-2.238-5-5-5zm-11 19h-3v-11h3v11zm-1.5-12.268c-.966 0-1.75-.79-1.75-1.764s.784-1.764 1.75-1.764 1.75.79 1.75 1.764-.783 1.764-1.75 1.764zm13.5 12.268h-3v-5.604c0-3.368-4-3.113-4 0v5.604h-3v-11h3v1.765c1.396-2.586 7-2.777 7 2.476v6.759z"/></svg></a></p> </div> </div> </div> </section>  <section class="py-12 sm:py-16 bg-gray-50 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4 text-center"> <h2 class="text-2xl font-bold text-gray-900 mb-4">Get in touch</h2> <p class="text-gray-600 mb-6 max-w-xl mx-auto">
+</p> </div> </div> </section>  <section class="py-12 sm:py-16 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4"> <h2 class="text-2xl font-bold text-gray-900 mb-8">Our approach</h2> <div class="grid sm:grid-cols-2 gap-6"> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Fixed pricing, not billable hours</h3> <p class="text-sm text-gray-600">Every service has a published price. You know the cost before we start, and that's the cost when we finish.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Multi-domain expertise</h3> <p class="text-sm text-gray-600">Telecom, employment, privacy, TCPA, and corporate compliance under one roof. Most businesses have needs across multiple domains.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Defined turnaround times</h3> <p class="text-sm text-gray-600">We commit to a delivery date and meet it. Most services are delivered in 3&ndash;7 business days. No indefinite timelines.</p> </div> </div> <div class="flex items-start gap-3"> <div class="flex-shrink-0 w-8 h-8 rounded-full bg-pw-100 flex items-center justify-center mt-0.5"> <svg class="w-4 h-4 text-pw-700" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"> <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5"></path> </svg> </div> <div> <h3 class="font-semibold text-gray-900 mb-1">Compliance consulting, not legal representation</h3> <p class="text-sm text-gray-600">We identify gaps and provide actionable remediation plans. For legal disputes, we recommend qualified attorneys in your jurisdiction.</p> </div> </div> </div> </div> </section>  <section class="py-12 sm:py-16 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4"> <h2 class="text-2xl font-bold text-gray-900 mb-8">Meet the founder</h2> <div class="flex flex-col sm:flex-row gap-6 sm:gap-8 items-start"> <img src="/images/justin-hannah.jpg" alt="Justin Hannah, Founder of Performance West Inc." width="160" height="160" class="w-32 h-32 sm:w-40 sm:h-40 rounded-2xl object-cover flex-shrink-0 shadow-md" loading="lazy"> <div> <h3 class="text-xl font-bold text-gray-900 mb-0.5">Justin Hannah</h3> <p class="text-pw-700 font-semibold text-sm mb-3">Founder &amp; Principal Consultant</p> <div class="prose prose-gray max-w-none space-y-3 text-gray-700 text-sm sm:text-base leading-relaxed"> <p>Justin Hannah has spent more than two decades in telecommunications and regulatory-heavy industries. He has served as President of <strong>Carrier One</strong> (a retail telecom and unified-communications provider) since 2001 and built one of the first high-capacity VoIP trunking networks in the United States &mdash; deploying Asterisk-based systems as early as 2003 and working in FreeSWITCH ever since. Along the way he founded and ran wholesale voice and electronic-payments (Transactions America) businesses, giving him a rare, end-to-end view of how regulated companies actually operate.</p> <p>That hands-on background &mdash; FCC filings, STIR/SHAKEN, carrier registrations, payments/PCI, and the day-to-day engineering behind them &mdash; is exactly what Performance West is built on. Justin founded the firm in 2023 to give businesses and providers a better option than ignoring their compliance obligations or paying law firms hundreds of dollars an hour for work that doesn&rsquo;t require a legal opinion &mdash; it requires someone who understands the filings and gets them done correctly.</p> <p>Under his leadership, Performance West has grown from telecom compliance into a multi-sector practice spanning transportation (DOT/FMCSA), healthcare provider compliance (Medicare/PECOS, NPI/NPPES), data privacy, TCPA, and corporate registration. He runs it with a deeply technical, accuracy-first approach &mdash; every filing is verified before submission and tracked through to acceptance &mdash; and as an honest, kingdom-minded business that treats a solo practitioner and a national carrier with the same care.</p> </div> <p class="mt-4"><a href="https://www.linkedin.com/in/justinhannah/" target="_blank" rel="noopener" class="inline-flex items-center gap-1.5 text-sm font-semibold text-pw-700 hover:text-pw-800">Connect on LinkedIn <svg class="w-3.5 h-3.5" fill="currentColor" viewBox="0 0 24 24"><path d="M19 0h-14c-2.761 0-5 2.239-5 5v14c0 2.761 2.239 5 5 5h14c2.762 0 5-2.239 5-5v-14c0-2.761-2.238-5-5-5zm-11 19h-3v-11h3v11zm-1.5-12.268c-.966 0-1.75-.79-1.75-1.764s.784-1.764 1.75-1.764 1.75.79 1.75 1.764-.783 1.764-1.75 1.764zm13.5 12.268h-3v-5.604c0-3.368-4-3.113-4 0v5.604h-3v-11h3v1.765c1.396-2.586 7-2.777 7 2.476v6.759z"/></svg></a></p> </div> </div> </div> </section>  <section class="py-12 sm:py-16 bg-gray-50 border-t border-gray-100"> <div class="max-w-3xl mx-auto px-4 text-center"> <h2 class="text-2xl font-bold text-gray-900 mb-4">Get in touch</h2> <p class="text-gray-600 mb-6 max-w-xl mx-auto">
 Have questions about our services or want to discuss your compliance needs? Reach out anytime.
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