Conversion fix for the checkout drop-off (54 sessions reached an /order/ page
over 3 days, 0 advanced to payment). Root cause was friction, not a bug: every
order page dropped a cold email-click straight into a 28-field intake Wizard
before showing any payment option.
- New ExpressCheckout.astro: payment-first entry. Shows price + the minimal
fields the API needs (prefilled from public records: ?dot= FMCSA census for
trucking, ?npi= NPPES lookup for healthcare) + Continue to payment. Creates a
single-service batch-of-one (POST /compliance-orders/batch, which does NOT
gate Stripe on intake_data_validated) then create-session -> Stripe. Full
intake is collected AFTER payment via the per-service 'Complete Your Intake
Form' email the webhook already sends (links to /order/<slug>?order=CO-xxx,
which re-enters the Wizard in paid-intake mode).
- New OrderFlow.astro: single source of truth replacing ~50 near-identical thin
Wizard wrappers. Trucking + healthcare default to payment-first (express on
top, marketing hero moved BELOW the CTA). Telecom + corporate keep Wizard-first
(rich pre-payment FCC/499 intake, no public-records prefill). Paid-intake
re-entry (?order=/?token=) always renders the full Wizard.
- Rewrote all 50 /order/*.astro pages to use OrderFlow (foreign-qualification
keeps its multi-state toggle via slotted content).
- Fixed the dead Tawk.to live-chat widget site-wide: the snippet set an invalid
crossorigin='*' attribute, forcing the browser into anonymous CORS mode and
blocking the script (0 chat requests fired anywhere). Removed it to match
Tawk's official snippet (footer partial + 73 static public/*.html files).
Verified: build clean; express on top with hero below; ?dot=/?npi= prefill;
paid-intake re-entry swaps to Wizard; telecom stays wizard-first; batch-of-one
-> live Stripe URL; both POST endpoints allow the prod origin via CORS.
- New 'Choose your province: BC or Ontario' comparison card (entity name,
registered office city, fees, annual return, portal, area codes, corp tax)
inserted above the carriers banner. Previously Ontario was only mentioned
in a buried FAQ; BC outnumbered ON 53:12.
- Tax-comparison H2 + collapse-menu label now read 'British Columbia / Ontario'
and the key-takeaway notes ON is ~12.2% (within ~1pt of BC).
- Made hero chip, 'what we deliver' (registered office + file corporation),
and banking copy province-aware (BC or Ontario) instead of BC-only.
- Verified headless: province card renders, H2 visible (not auto-collapsed),
13 accordions + proof expander intact, 28 Ontario mentions, no new JS errors.
Email security gateways (Microsoft Defender Safe Links / ATP, Proofpoint,
Mimecast, Barracuda, etc.) auto-fetch and often render every link in a
campaign email to scan for malware. The advanced ones drive a real headless
browser, execute JS, and fire Umami pageviews/clicks that masquerade as human
visits -- inflating campaign click-through.
New site/public/js/pw-bot-filter.js queries multiple real-browser signals and
gates Umami via its official data-before-send hook (umamiBeforeSend), dropping
all events when the visitor is a bot. Signals (from empirical chromium probing):
decisive: navigator.webdriver, HeadlessChrome UA, known scanner UAs, zero/
collapsed screen|viewport|outer geometry, window LARGER than the
physical screen (impossible on real HW; uses outerW/H so page zoom
does not false-positive), software GPU rasterizer (SwiftShader/
llvmpipe/swrast via WebGL UNMASKED_RENDERER), zero logical CPUs.
soft (>=2 to trip): tiny screen, inner>screen, low color depth, empty
navigator.languages, no input device (no fine/coarse pointer + no
hover + 0 touch), no WebGL on a desktop UA.
Designed to FAIL OPEN: only strong/corroborated evidence suppresses, so real
visitors (incl. zoomed, privacy-tooled, remote-desktop, kiosk) still count.
Wired before the Umami tag in Base.astro (Astro pages) and all 86 static
public/**/*.html pages; both load with defer so order is guaranteed and the
hook is defined before Umami reads it.
Tested end-to-end with chromium (site/tests/bot-filter.test.sh, 4/4):
default headless-new, spoofed-Windows-UA + normal 1366x768 window, and
spoofed-UA + 1x1 window are all caught; hook returns null to drop the event.
Reduce evasion optics that would draw FCC enforcement attention while keeping the
real value props:
- 'What they avoid by being Canadian' -> 'What the Canadian structure changes'
- Drop 'No US telecom taxes on invoices (15-40% saved)' -> Canadian tax treatment
on the Canadian entity's billing; 'No US FCC regulatory fees on the Canadian entity'
- '...avoid this by routing US traffic...' -> '...instead route US traffic through
US intermediaries who carry the 499-A obligation...'
- Add prominent 'Who this is for - and who it isn't' section: legitimate
conversational voice (UCaaS/PBX/business/residential/live-agent) yes;
short-duration/dialer/robocall-evasion no. States upstreams are fully
STIR/SHAKEN compliant and we don't onboard traffic designed to evade
caller-ID auth; notes Canadian carriers police ASR/ACD more strictly than
anywhere (a feature). HTML validated balanced.
We no longer offer Canadian accountant/accounting setup. Removed all
service-offering content:
- Marketing page (services/telecom/canada-crtc): the 'Set Up Canadian
Accounting (we help)' next-steps card, the '3 hours of complimentary
accounting consultation' deliverable bullet, and the whole 'Accounting
Support' section (assigned accountant, portal chat, $75/hr, 3 complimentary
hours).
- Order page (order/canada-crtc): the '3 hrs Canadian accounting support'
included-feature bullet and the 'Preferred accounting software'
(Xero/QuickBooks) form field + its accounting-hours helper text.
- Fulfillment (canada_crtc.py): dropped the bank-setup email line offering
'3 hours of Canadian accounting consultation'.
Kept factual GST/HST tax advisories and the bank's QuickBooks/Xero
transaction-sync feature (third-party bank capability, not our service).
New page /services/corporate/dexit-reincorporation (matches CRTC service-page
structure): explains DEXIT, the DE franchise-tax dollar driver (real Oracle Health
proxy: $23,600 -> ~$1,000), NV/TX/FL destination guidance, 6-step how-it-works,
3 cited real SEC reincorporation filings (Oracle Health, FG Financial, LogicMark)
with verbatim quotes + EDGAR links, honesty callout, and a lead-gen CTA ('Get my
DEXIT estimate' -> /contact?topic=dexit, NOT a buy-now checkout). Linked from the
corporate services index (new card) + the global Services dropdown across the site.
docs/dexit-cited-filings.md: the filing excerpts + verified gov/statute links.
docs/dexit-readiness-assessment.md: HONEST e2e readiness -- new NV/TX formation is
built (checkout order_type=formation -> formation_orders -> ERPNext SO ->
formation_worker -> TX/NV adapters) but unverified e2e; the 'move a company'
(conversion/domestication) flow + corporate annual-report automation are NOT built;
EIN is kept on a conversion (our ein_worker does NEW EINs only). Page stays lead-gen
until the generic entity-conversion SKU + admin-assisted handler are built+tested.
1. Email: add a 'Problem with your order? We're here to help' support band to
the shared htmlEmail() footer, so EVERY transactional email (confirmation,
portal link, receipts) has a prominent 'Get help with your order' button
linking to /contact. Less silent frustration -> fewer chargebacks.
2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
state, and specialty from the live NPPES lookup (same API as the free
compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
fields so it never clobbers edits.
3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
click lands with the NPI prefilled and the rest auto-filled (was being
ignored entirely before).
4. Support FAB: add the floating help button + panel to 27 static public pages
that were missing it (order, portal, trucking, survey, upload pages), so help
is one click away everywhere.
The site header / Services mega-dropdown was duplicated across two render
systems (Astro pages via Base.astro->nav.html, and ~80 pre-rendered static
public/**/index.html pages each embedding their own copy). They had drifted
into 5 different variants (missing 'New Carrier Setup', misplaced Healthcare
column, NEW vs FREE badges, em-dash encoding differences), so
dev.performancewest.net, the order pages, and the rest of the site disagreed.
- Make site/src/partials/nav.html the single source of truth (adopts the most
complete variant).
- Add scripts/sync_nav.py to rewrite every static page's <nav> block from
nav.html (idempotent; --check guards against drift in CI/deploy).
- Run the sync automatically in deploy.sh and scripts/deploy-dev.sh.
- Deprecate scripts/inject_healthcare_nav.py (now delegates to sync_nav.py).
- Neutralize the broken no-op SiteNav.astro component.
All 80 headers + the Astro-built order pages now render the identical dropdown.
The site's pre-rendered public/**/index.html pages each embed their own copy
of the Services mega-dropdown and do not read src/partials/nav.html, so the
earlier nav.html-only edit never appeared. inject_healthcare_nav.py adds the
canonical Healthcare block (Medicare Revalidation, Medicare Enrollment, NPI/
NPPES Services, free NPI Compliance Check) to the desktop Column 3 + mobile
menu of all 80 static pages. Idempotent.
Fills the 7 missing /services/trucking/* pages referenced by
setup_trucking_campaigns.py (kentucky, new-mexico, connecticut done earlier;
these 4 complete the set). Each follows the Oregon page template with
service-specific requirements + CTAs routing to the correct /order/ page.
Adds Tawk_API.onLoad mobile guard (max-width 768px -> hideWidget) in shared
footer snippet and current built pages so mobile browsers no longer get the
proactive text bubble covering content.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Bulk updated nav to include Trucking/DOT section in desktop dropdown,
mobile menu, and footer across all public/ HTML pages. Consistent
site chrome everywhere now.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
No such thing as a "licensed compliance firm" — changed to
"Professional compliance consulting" and "Experienced Compliance Team".
Keeps factual descriptions only to avoid any UPL/misrepresentation risk.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Complete rewrite: was missing nav, footer, had wrong links pointing
to compliance checker instead of order page, and used Tailwind
classes that don't render in public/ HTML. Now uses California page
as template with proper site chrome and inline styles.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
New York: HUT (18K lb threshold), IRP, IFTA, intrastate authority,
$1.5M insurance in NYC.
Florida: 3rd largest market, IRP, IFTA, intrastate authority,
no weight tax, no emissions — carrier-friendly state.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Texas: IRP, IFTA, intrastate authority, state insurance focus.
Largest carrier market — no weight-distance tax.
Oregon: Weight-Mile Tax (unique, replaces diesel tax), IRP, IFTA,
ODOT Certificate of Authority, ACT emissions.
Both follow California page template with orange theme, inline styles,
full nav/footer, SEO meta tags, and service pricing cards.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
1. Insurance "on file" check: undefined !== null was true, falsely
showing green. Changed to !!field && field !== "0".
2. Insurance lead ticket: filtered for c.id === "insurance" but
actual IDs are insurance_bipd/cargo/bond. Fixed to match prefix.
3. Bundle pricing: was $499 for $376 of services (MORE than
individual). Now includes Safety Audit Prep ($399), making
individual total $775 and bundle saves $276.
4. Order page submit button: inline styles for visibility
(bg-orange-500 not in Astro CSS).
UCR $46 gov fee confirmed correct for 2026 (fees stayed flat).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
/services/trucking — 7 service cards with pricing, full compliance
bundle CTA ($499), and free compliance check CTA. Orange theme.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Added alongside Iristel, Flowroute, and SkySwitch in the CRTC
service page case studies and wholesale provider mentions.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Phase 3-5:
- API: POST /api/v1/fcc-carrier-registration (order creation with pricing)
- API: GET /api/v1/fcc-carrier-registration/:id (status)
- API: GET /api/v1/fcc-carrier-registration/state-fees (formation fees)
- Checkout: fcc_carrier_registration order type with Stripe line items
- Payment handler: dispatch worker + send confirmation email
- Pipeline handler: 8-step CRTC-style pipeline (formation → CORES → 499 →
DC Agent → State PUC → RMD/CPNI/CALEA/BDC → add-ons → final review)
- Job server dispatch map entry
- Service page CTA updated to link to order page
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Updated across 61 static HTML files (nav links), bundles catalog,
service page title/description/heading, and llms.txt.
URL stays /services/telecom/ipes-isp (no redirect needed).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
