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justin/new-site

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Author	SHA1	Message	Date
justin	25cf23dded	feat(orders): reduce friction & chargebacks across order flow 1. Email: add a 'Problem with your order? We're here to help' support band to the shared htmlEmail() footer, so EVERY transactional email (confirmation, portal link, receipts) has a prominent 'Get help with your order' button linking to /contact. Less silent frustration -> fewer chargebacks. 2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice state, and specialty from the live NPPES lookup (same API as the free compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty fields so it never clobbers edits. 3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation' click lands with the NPI prefilled and the rest auto-filled (was being ignored entirely before). 4. Support FAB: add the floating help button + panel to 27 static public pages that were missing it (order, portal, trucking, survey, upload pages), so help is one click away everywhere.	2026-06-08 00:24:17 -05:00
justin	7399211271	trust/security: DMARC p=reject; MTA-STS cert+HTTPS policy live; cookie consent banner (CSP-safe); /accessibility page; footer legal links (Security/Accessibility) on all pages; scope TrustedSite to /order payment pages only	2026-06-06 21:01:36 -05:00
justin	ad3d189b2b	post-completion flow: survey, referral program, review ask - Migration 081: referral_codes, referral_uses, exit_surveys tables - API: POST /api/v1/survey, POST /api/v1/referral/check, GET /api/v1/referral/:email - Worker: completion_emails.py — sends completion + 24h follow-up (survey + referral) - Survey page: /survey/?order=X&rating=N — star rating, feedback, Google review ask - Referral: REF-FIRSTNAME codes, $25 credit per referred order, no limit - Low ratings (1-3 stars) trigger Telegram alert for admin follow-up - Cron: every 15 minutes	2026-05-30 21:22:14 -05:00

Author

SHA1

Message

Date

justin

25cf23dded

feat(orders): reduce friction & chargebacks across order flow

1. Email: add a 'Problem with your order? We're here to help' support band to
   the shared htmlEmail() footer, so EVERY transactional email (confirmation,
   portal link, receipts) has a prominent 'Get help with your order' button
   linking to /contact. Less silent frustration -> fewer chargebacks.

2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
   state, and specialty from the live NPPES lookup (same API as the free
   compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
   fields so it never clobbers edits.

3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
   click lands with the NPI prefilled and the rest auto-filled (was being
   ignored entirely before).

4. Support FAB: add the floating help button + panel to 27 static public pages
   that were missing it (order, portal, trucking, survey, upload pages), so help
   is one click away everywhere.

2026-06-08 00:24:17 -05:00

justin

7399211271

trust/security: DMARC p=reject; MTA-STS cert+HTTPS policy live; cookie consent banner (CSP-safe); /accessibility page; footer legal links (Security/Accessibility) on all pages; scope TrustedSite to /order payment pages only

2026-06-06 21:01:36 -05:00

justin

ad3d189b2b

post-completion flow: survey, referral program, review ask

- Migration 081: referral_codes, referral_uses, exit_surveys tables
- API: POST /api/v1/survey, POST /api/v1/referral/check, GET /api/v1/referral/:email
- Worker: completion_emails.py — sends completion + 24h follow-up (survey + referral)
- Survey page: /survey/?order=X&rating=N — star rating, feedback, Google review ask
- Referral: REF-FIRSTNAME codes, $25 credit per referred order, no limit
- Low ratings (1-3 stars) trigger Telegram alert for admin follow-up
- Cron: every 15 minutes

2026-05-30 21:22:14 -05:00

3 commits