justin/new-site
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Author SHA1 Message Date
justin
25cf23dded feat(orders): reduce friction & chargebacks across order flow 
1. Email: add a 'Problem with your order? We're here to help' support band to
   the shared htmlEmail() footer, so EVERY transactional email (confirmation,
   portal link, receipts) has a prominent 'Get help with your order' button
   linking to /contact. Less silent frustration -> fewer chargebacks.

2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
   state, and specialty from the live NPPES lookup (same API as the free
   compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
   fields so it never clobbers edits.

3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
   click lands with the NPI prefilled and the rest auto-filled (was being
   ignored entirely before).

4. Support FAB: add the floating help button + panel to 27 static public pages
   that were missing it (order, portal, trucking, survey, upload pages), so help
   is one click away everywhere.
 2026-06-08 00:24:17 -05:00
justin
7399211271 trust/security: DMARC p=reject; MTA-STS cert+HTTPS policy live; cookie consent banner (CSP-safe); /accessibility page; footer legal links (Security/Accessibility) on all pages; scope TrustedSite to /order payment pages only 2026-06-06 21:01:36 -05:00
justin
ae52c63983 add tawk.to live chat to 8 order/tool pages that were missing it 
dot-compliance, trucking-new-carrier, neca-ocn, fcc-carrier-registration,
corporation-check, identity-complete, state-puc, fcc-499q.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
 2026-05-31 17:46:49 -05:00
justin
0fc318cb38 Add 499-Q intake page, 499-Q handler, and 499-A discontinuance handler 
499-Q Quarterly Filing:
- Intake page at /order/fcc-499q with simplified revenue form
  (4 fields: carrier's carrier inter/intra, end-user inter/intra)
- Zero-revenue confirmation checkbox
- Handler creates admin todo with filing details + sends client email
- Registers as fcc-499q in SERVICE_HANDLERS

499-A Discontinuance:
- Handler creates admin todo with step-by-step USAC instructions
  (file zero-revenue 499-A, request account closure, confirm CPNI/RMD)
- Sends client confirmation email explaining the process
- Compliance checker CTA: when user selects "No — cancel registration"
  in the 499-A toggle, shows discontinuance option ($299) instead of
  standard filing
- Order page maps form_499a_disc to fcc-499a-discontinuance slug

Compliance checker intelligence:
- 499-A toggle tracks _499aVariant (null/zero/discontinuance)
- CTA adapts: revenue=standard 499-A, zero=zero-revenue, cancel=discontinuance
- Reset clears variant flag

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-05-03 02:34:18 -05:00