Conversion fix for the checkout drop-off (54 sessions reached an /order/ page
over 3 days, 0 advanced to payment). Root cause was friction, not a bug: every
order page dropped a cold email-click straight into a 28-field intake Wizard
before showing any payment option.
- New ExpressCheckout.astro: payment-first entry. Shows price + the minimal
fields the API needs (prefilled from public records: ?dot= FMCSA census for
trucking, ?npi= NPPES lookup for healthcare) + Continue to payment. Creates a
single-service batch-of-one (POST /compliance-orders/batch, which does NOT
gate Stripe on intake_data_validated) then create-session -> Stripe. Full
intake is collected AFTER payment via the per-service 'Complete Your Intake
Form' email the webhook already sends (links to /order/<slug>?order=CO-xxx,
which re-enters the Wizard in paid-intake mode).
- New OrderFlow.astro: single source of truth replacing ~50 near-identical thin
Wizard wrappers. Trucking + healthcare default to payment-first (express on
top, marketing hero moved BELOW the CTA). Telecom + corporate keep Wizard-first
(rich pre-payment FCC/499 intake, no public-records prefill). Paid-intake
re-entry (?order=/?token=) always renders the full Wizard.
- Rewrote all 50 /order/*.astro pages to use OrderFlow (foreign-qualification
keeps its multi-state toggle via slotted content).
- Fixed the dead Tawk.to live-chat widget site-wide: the snippet set an invalid
crossorigin='*' attribute, forcing the browser into anonymous CORS mode and
blocking the script (0 chat requests fired anywhere). Removed it to match
Tawk's official snippet (footer partial + 73 static public/*.html files).
Verified: build clean; express on top with hero below; ?dot=/?npi= prefill;
paid-intake re-entry swaps to Wizard; telecom stays wizard-first; batch-of-one
-> live Stripe URL; both POST endpoints allow the prod origin via CORS.
Email security gateways (Microsoft Defender Safe Links / ATP, Proofpoint,
Mimecast, Barracuda, etc.) auto-fetch and often render every link in a
campaign email to scan for malware. The advanced ones drive a real headless
browser, execute JS, and fire Umami pageviews/clicks that masquerade as human
visits -- inflating campaign click-through.
New site/public/js/pw-bot-filter.js queries multiple real-browser signals and
gates Umami via its official data-before-send hook (umamiBeforeSend), dropping
all events when the visitor is a bot. Signals (from empirical chromium probing):
decisive: navigator.webdriver, HeadlessChrome UA, known scanner UAs, zero/
collapsed screen|viewport|outer geometry, window LARGER than the
physical screen (impossible on real HW; uses outerW/H so page zoom
does not false-positive), software GPU rasterizer (SwiftShader/
llvmpipe/swrast via WebGL UNMASKED_RENDERER), zero logical CPUs.
soft (>=2 to trip): tiny screen, inner>screen, low color depth, empty
navigator.languages, no input device (no fine/coarse pointer + no
hover + 0 touch), no WebGL on a desktop UA.
Designed to FAIL OPEN: only strong/corroborated evidence suppresses, so real
visitors (incl. zoomed, privacy-tooled, remote-desktop, kiosk) still count.
Wired before the Umami tag in Base.astro (Astro pages) and all 86 static
public/**/*.html pages; both load with defer so order is guaranteed and the
hook is defined before Umami reads it.
Tested end-to-end with chromium (site/tests/bot-filter.test.sh, 4/4):
default headless-new, spoofed-Windows-UA + normal 1366x768 window, and
spoofed-UA + 1x1 window are all caught; hook returns null to drop the event.
Routes SC intrastate-authority orders to the real SCDMV COC product instead of a
PSC certificate (which doesn't apply to property carriers):
- sc_coc_filing.py: emails the carrier a one-click yes/no — does your insurer
have / can they file a Form E (SC intrastate liability, $750k or $300k by
GVWR) with SCDMV? Records the answer; builds the filled COC package.
- state_trucking._handle_sc_coc_gate: SC intrastate gate —
no answer -> email the question once, HOLD
answered no -> broker referral opened, HOLD (ops todo)
answered yes-> proceed to bill the exact $25 SCDMV COC fee (at cost) + file
- API POST /compliance-orders/:id/sc-insurance: records yes/no in intake_data
(no schema change); NO opens an insurance_lead broker-referral ticket +
Telegram; YES re-dispatches the worker to bill the $25 + file.
- site/order/sc-insurance: customer one-click yes/no page (auto-submits when
the email links straight to ?have=yes|no).
Non-SC intrastate still uses the PSC/PUC email path or a manual todo.
The gov-fee email now lists exactly what the amount covers (full breakdown) so
the customer can check it for accuracy, with two clear actions: a ✅ pay link and
a ❓ 'something looks wrong' link to /order/dispute.
New /order/dispute page shows the fee breakdown and lets the customer describe
what's wrong; it opens an 'issue' support ticket pre-tagged with the order
(amount + label + their note) via /api/v1/tickets, so ops corrects the fee
before any payment is taken. The /order/pay page also shows the itemized
breakdown and a dispute link.
At-cost services (IRP/IFTA/intrastate) only collected our service fee at
checkout; the variable state fee was never billed, so orders stalled at
authorization_signed and the filing card would have had to front large IRP fees.
New end-to-end, hands-off flow (you only approve the final filing):
1. After authorization is signed, state_trucking auto-estimates the gov fee
from intake (base/op states, power units, weight) via gov_fee.estimate_gov_fee.
2. Creates a CHILD compliance order (CG-..., service_fee=0, gov_fee=estimate,
parent_order_number set, migration 099) that flows through the EXISTING
checkout/payment/webhook machinery.
3. Emails the customer a payment link to /order/pay (new self-contained page)
showing every method with correct surcharges — ACH 0% (Stripe 0.8%/ cap
absorbed, no GoCardless needed), card/PayPal 3%, Klarna 6%, crypto 0%.
4. Order holds at awaiting_government_fee_approval until paid.
5. On payment, handlePaymentComplete detects the child (parent_order_number)
and re-dispatches the PARENT with gov_fee_paid=true, which proceeds to
prepare + queue the filing and stops at ready_to_file for your approval.
IRP fees are estimates billed at cost (refund overage / rebill shortfall); IFTA
decals + most intrastate fees are near-exact. Tunable via env.
We no longer offer Canadian accountant/accounting setup. Removed all
service-offering content:
- Marketing page (services/telecom/canada-crtc): the 'Set Up Canadian
Accounting (we help)' next-steps card, the '3 hours of complimentary
accounting consultation' deliverable bullet, and the whole 'Accounting
Support' section (assigned accountant, portal chat, $75/hr, 3 complimentary
hours).
- Order page (order/canada-crtc): the '3 hrs Canadian accounting support'
included-feature bullet and the 'Preferred accounting software'
(Xero/QuickBooks) form field + its accounting-hours helper text.
- Fulfillment (canada_crtc.py): dropped the bank-setup email line offering
'3 hours of Canadian accounting consultation'.
Kept factual GST/HST tax advisories and the bank's QuickBooks/Xero
transaction-sync feature (third-party bank capability, not our service).
New page /services/corporate/dexit-reincorporation (matches CRTC service-page
structure): explains DEXIT, the DE franchise-tax dollar driver (real Oracle Health
proxy: $23,600 -> ~$1,000), NV/TX/FL destination guidance, 6-step how-it-works,
3 cited real SEC reincorporation filings (Oracle Health, FG Financial, LogicMark)
with verbatim quotes + EDGAR links, honesty callout, and a lead-gen CTA ('Get my
DEXIT estimate' -> /contact?topic=dexit, NOT a buy-now checkout). Linked from the
corporate services index (new card) + the global Services dropdown across the site.
docs/dexit-cited-filings.md: the filing excerpts + verified gov/statute links.
docs/dexit-readiness-assessment.md: HONEST e2e readiness -- new NV/TX formation is
built (checkout order_type=formation -> formation_orders -> ERPNext SO ->
formation_worker -> TX/NV adapters) but unverified e2e; the 'move a company'
(conversion/domestication) flow + corporate annual-report automation are NOT built;
EIN is kept on a conversion (our ein_worker does NEW EINs only). Page stays lead-gen
until the generic entity-conversion SKU + admin-assisted handler are built+tested.
Follow-on to the trucking new-carrier slug fix:
- success page: add dot-new-carrier-bundle to DOT_SLUGS + NEW_CARRIER_SLUGS so
the order-confirmation 'what to expect' messaging classifies it as trucking.
- pipeline_orchestrator: the trucking onboarding PIPELINE was keyed under the
bare 'new-carrier-bundle' slug, which is the TELECOM bundle's slug (also a
collision at the worker layer). Re-keyed to 'dot-new-carrier-bundle' so a
trucking bundle never runs the telecom pipeline (and vice versa).
Two reported bugs, plus two related ones found while tracing:
1. WRONG PRODUCT (Stripe showed 'FCC setup package' for a trucking order): the
trucking new-carrier form reused the slug 'new-carrier-bundle', which is the
TELECOM VoIP onboarding bundle (FRN+499+RMD+CPNI+CALEA, $1799). So trucking
customers were charged the telecom product/price and saw FCC on their receipt.
Added a distinct 'dot-new-carrier-bundle' (USDOT+MC+BOC-3+MCS-150+Drug&Alcohol,
$599 + FMCSA gov fees) and pointed the trucking page at it.
2. ACH 500 error: the Stripe session requested the Financial Connections
'balances' permission, which isn't activated on the account -> Stripe rejected
the whole session (invalid_request_error). Removed 'balances' (+prefetch); we
only need 'payment_method' to collect+charge the bank account.
Also fixed (found while tracing):
3. The telecom new-carrier-bundle's BUNDLE_COMPONENTS listed TRUCKING slugs by
mistake (copy/paste) -- corrected to its real FCC components.
4. The trucking page offered llc-formation / corp-formation / foreign-qual which
did not exist in the catalog (batch would 400). Added llc-formation +
corp-formation; remapped foreign-qual -> foreign-qualification-single.
Catalog regenerated (66 -> 69 services), drift-check + tsc clean.
1. Email: add a 'Problem with your order? We're here to help' support band to
the shared htmlEmail() footer, so EVERY transactional email (confirmation,
portal link, receipts) has a prominent 'Get help with your order' button
linking to /contact. Less silent frustration -> fewer chargebacks.
2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
state, and specialty from the live NPPES lookup (same API as the free
compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
fields so it never clobbers edits.
3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
click lands with the NPI prefilled and the rest auto-filled (was being
ignored entirely before).
4. Support FAB: add the floating help button + panel to 27 static public pages
that were missing it (order, portal, trucking, survey, upload pages), so help
is one click away everywhere.
The site header / Services mega-dropdown was duplicated across two render
systems (Astro pages via Base.astro->nav.html, and ~80 pre-rendered static
public/**/index.html pages each embedding their own copy). They had drifted
into 5 different variants (missing 'New Carrier Setup', misplaced Healthcare
column, NEW vs FREE badges, em-dash encoding differences), so
dev.performancewest.net, the order pages, and the rest of the site disagreed.
- Make site/src/partials/nav.html the single source of truth (adopts the most
complete variant).
- Add scripts/sync_nav.py to rewrite every static page's <nav> block from
nav.html (idempotent; --check guards against drift in CI/deploy).
- Run the sync automatically in deploy.sh and scripts/deploy-dev.sh.
- Deprecate scripts/inject_healthcare_nav.py (now delegates to sync_nav.py).
- Neutralize the broken no-op SiteNav.astro component.
All 80 headers + the Astro-built order pages now render the identical dropdown.
The site's pre-rendered public/**/index.html pages each embed their own copy
of the Services mega-dropdown and do not read src/partials/nav.html, so the
earlier nav.html-only edit never appeared. inject_healthcare_nav.py adds the
canonical Healthcare block (Medicare Revalidation, Medicare Enrollment, NPI/
NPPES Services, free NPI Compliance Check) to the desktop Column 3 + mobile
menu of all 80 static pages. Idempotent.
Frontend (order/fcc-carrier-registration):
- Add a referral/discount code box on the review step that validates
against /api/v1/discount/:code and shows the discount line + adjusted
total. Discount applies to service fee + add-ons, never state filing fees.
- Prefill + auto-apply from ?code= / ?ref= query param (referral links).
Backend (fcc-carrier-registration route):
- Accept discount_code, validate it, store discount_code/discount_cents,
and subtract from the total. Checkout already reads discount_cents to
apply the Stripe coupon.
- Create a pending commission when the code belongs to an active sales agent.
Commission fix (agents.createCommission):
- Percent-type agents now earn commission_pct on ALL order types. Previously
canada_crtc/formation/bundle used flat defaults and ignored percent agents.
Agent: created sales agent Jay Kordic (The Horizon Group) with custom code
REF-JAYK05 -> client gets 5% off discountable services, agent earns 15%.
Idempotent setup script in scripts/create_agent_jaykordic.cjs.
Adds Tawk_API.onLoad mobile guard (max-width 768px -> hideWidget) in shared
footer snippet and current built pages so mobile browsers no longer get the
proactive text bubble covering content.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
- Auto-uncheck conflicting services: closing-down (carrier-closeout, entity-
dissolution) vs any operational filing; new USDOT vs reactivation; new USDOT
vs MCS-150 update.
- Hero: removed 'this is all we do' (we also do telecom); 4-col grid.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
- send_test no longer overwrites {{ UnsubscribeURL }} with a dead static URL;
Listmonk renders it into a working per-subscriber unsubscribe link.
- dot-compliance hero grid: 4 columns (minmax 150px, max-width 920px) instead
of 3 to reduce vertical space.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
4-card dark hero: specialized in trucking compliance, fast turnaround (1-2 days),
attention to detail (verified against current FMCSA reqs), real people/support.
Trust bar updated: No Login.gov required + Klarna added.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
These were missing — the ETA button in email 188 linked to the order page
with services=emergency-temporary-authority but no matching checkbox existed.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- order/dot-compliance: add carrier-closeout ($199) + entity-dissolution ($49)
cards so the checker's wrap-up CTA actually resolves (was a dead-end: no
matching data-slug checkbox to pre-select)
- new-carrier flag: drop the 'not tax advice / we'll confirm' hedge, reframe
confidently as a fee/cost point (not taxes); only show the Wyoming-LLC caveat
when Wyoming is actually selected
- checker: fix malformed inline style on the sell-truck textarea (missing ;)
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
When forming or operating in CA (gross-receipts fee >$250k), TN ($300 vs $20
report), or NY (LLC publication + filing fee), show an advisory with the reason
and a one-click 'Use a corporation'. Keyed off wiz.entityState/baseState.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
- 10-code jokes are email-only now; revert checker/new-carrier CTAs to plain
- Sell-trucks quick-cash flow no longer names ByeTruck or links out; lead still
routes via the truck_sale_quickcash ticket (internal routing stays generic)
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
- DOT checker: '10-4' on Fix My DOT Filings / Get These Handled; '10-7'
(out of service) on the business close-out CTA
- New-carrier (LLC) page: add a free Compliance Check button in the hero
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
- Checkbox on post-order success page: 'Interested in freight factoring?'
- Stores lead via /api/v1/insurance-leads with source=financing_interest
- Added factoring + fuel card campaign topics to docs
- Insurance lead capture: pre-filled name/email from order, submits to /api/v1/insurance-leads
- State compliance CTA: shown for new carrier orders, links to DOT compliance page
- Only shown for trucking/DOT order slugs
/order/trucking-new-carrier/ — for new trucking businesses without a DOT:
- New Carrier Starter Bundle 99 (LLC + USDOT + MC Auth + BOC-3 + MCS-150 + D&A)
- Individual service cards with bundle auto-toggle
- Klarna 4 payments, Card, PayPal, ACH
- No DOT pre-fill (new carriers)
Page was missing the hoisted.yFz1BYXO.js script that handles
nav dropdown toggle, mobile menu, auth, and subscribe modal.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Bulk updated nav to include Trucking/DOT section in desktop dropdown,
mobile menu, and footer across all public/ HTML pages. Consistent
site chrome everywhere now.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
No such thing as a "licensed compliance firm" — changed to
"Professional compliance consulting" and "Experienced Compliance Team".
Keeps factual descriptions only to avoid any UPL/misrepresentation risk.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
When 3+ services are pre-selected from URL and 2+ are bundle components,
automatically check the bundle and uncheck the individual items.
Also triggers bundle uncheck logic after any URL pre-selection.
Prevents showing bundle AND its individual services simultaneously.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
checkboxes were captured at page load before state services rendered.
Now uses getCheckboxes() to re-query each time + delegated change
listener for dynamically added checkboxes.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
fetchDiscount now fires on page load if promo field has ANY value
(not just from URL param), plus debounced on input events.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Each service line item now shows its price and a green -$X discount
next to it when a coupon is applied. Non-discountable items (BOC-3,
D&A, MC Authority) show price only. Gov fees shown as sub-items.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Non-discountable services: BOC-3 ($25 vendor), D&A (~$100 provider),
MC Authority ($300 gov fee). All other DOT services are pure labor.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Order page now fetches discount code from API and shows:
- Discount line item with percentage and savings amount
- Non-discountable items excluded (D&A)
- Auto-fetches on page load if ?code= param present
- Re-fetches on promo field blur
- Green "You save $X!" text
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
