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Hi {{ .Subscriber.Name }},
We recently sent you a compliance alert for {{ .Subscriber.Attribs.company }}. We want to be transparent about exactly how we generate those results, because we don’t just check whether a filing exists — we download and read the actual content of your filed certification document.
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Our audit process:
- Download your certification PDF directly from the FCC Robocall Mitigation Database
- Extract and analyze the full text of your filed document
- Check for every section the FCC requires under 2026 enforcement standards — KYC procedures, 24-hour traceback commitment, Do-Not-Originate enforcement, material change updates, annual recertification acknowledgment, and perjury declaration
- Cross-reference against CORES registration, USAC 499, CPNI, and BDC records
- Flag specific missing sections with the exact language that needs to be added
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When we flag an issue, it means we read your filed document and specific required sections are not in it. This is not a guess and not based on metadata alone — it’s based on what the FCC actually has on file for your company.
This is not a reflection of your operations. Your company may very well be fully compliant in practice. But if your filed paperwork doesn’t explicitly include the required language, the FCC treats it as a deficiency — and that’s what triggers enforcement action.
Some carriers have told us their current filing agent insists their certification is fine. We encourage you to verify for yourself — our checker pulls directly from the FCC’s public records. If your filed document is missing required sections, it doesn’t matter what your agent says — the FCC sees what’s on file.
Many filing agents use older templates that were sufficient in prior years but don’t meet the updated 2026 requirements. The fix is straightforward: refile with a certification that includes the missing language.
If your results come back clean, great — no action needed. If issues are flagged, we can help you refile quickly.
Questions? Reply to this email or call (888) 411-0383.
Best regards, Justin Hannah Performance West Inc.
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