The revalidation email had a 'check the official CMS record yourself' proof
block (the strongest trust signal), but the other four healthcare programs had
none -- just the generic SOC2/guarantee footer. Each now points the provider to
the actual public government source that backs its claim:
- NPPES outdated -> 'Look up my NPI on NPPES' (npiregistry.cms.hhs.gov, fully
public; shows the exact address/taxonomy/contact payers and CMS see).
- OIG screening -> 'Search OIG LEIE / Search SAM.gov' (exclusions.oig.hhs.gov +
sam.gov), with an honest note that a one-time self-search isn't the documented
recurring screening CMS expects.
- Reactivation (deactivated) -> deactivation isn't a single public dataset, so
this is framed honestly: most deactivations follow a lapsed revalidation
(public CMS Revalidation list) and show in NPPES; also 'are your claims
paying?' as a self-check. No fabricated 'deactivated record' card.
- Compliance bundle -> all four official sources (CMS Revalidation, NPPES, OIG
LEIE, SAM.gov) it monitors year-round.
All four government URLs verified reachable (200/302). No paper/mail filing
mechanics revealed; CMS/NPPES/OIG/SAM public names are fine and signal
expertise.
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