new-site/site/public/upload
justin 25cf23dded feat(orders): reduce friction & chargebacks across order flow
1. Email: add a 'Problem with your order? We're here to help' support band to
   the shared htmlEmail() footer, so EVERY transactional email (confirmation,
   portal link, receipts) has a prominent 'Get help with your order' button
   linking to /contact. Less silent frustration -> fewer chargebacks.

2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
   state, and specialty from the live NPPES lookup (same API as the free
   compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
   fields so it never clobbers edits.

3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
   click lands with the NPI prefilled and the rest auto-filled (was being
   ignored entirely before).

4. Support FAB: add the floating help button + panel to 27 static public pages
   that were missing it (order, portal, trucking, survey, upload pages), so help
   is one click away everywhere.
2026-06-08 00:24:17 -05:00
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id feat(orders): reduce friction & chargebacks across order flow 2026-06-08 00:24:17 -05:00