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new-site/site/public/services/privacy/breach-response/index.html
justin f8cd37ac8c Initial commit — Performance West telecom compliance platform 
Includes: API (Express/TypeScript), Astro site, Python workers,
document generators, FCC compliance tools, Canada CRTC formation,
Ansible infrastructure, and deployment scripts.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-27 06:54:22 -05:00

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<!DOCTYPE html><html lang="en"> <head><meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta name="description" content="Have a tested incident response plan ready before a breach happens — not after"><link rel="canonical" href="https://performancewest.net/services/privacy/breach-response/"><link rel="icon" type="image/svg+xml" href="/favicon.svg"><!-- Open Graph --><meta property="og:type" content="website"><meta property="og:url" content="https://performancewest.net/services/privacy/breach-response/"><meta property="og:title" content="Breach Response Planning | Performance West Inc."><meta property="og:description" content="Have a tested incident response plan ready before a breach happens — not after"><!-- Twitter --><meta name="twitter:card" content="summary"><meta name="twitter:title" content="Breach Response Planning | Performance West Inc."><meta name="twitter:description" content="Have a tested incident response plan ready before a breach happens — not after"><script>
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Without a pre-built response plan, organizations waste critical time figuring out who to notify, what to say, and how to contain the breach.\n\nPerformance West develops comprehensive breach response plans tailored to your business, data types, and operating states. We identify your notification obligations (which vary by state), draft template notification letters, establish an incident response team structure, create containment procedures, and develop a communication plan for customers, regulators, and media.\n\nWe also conduct tabletop exercises to test your plan with realistic scenarios, ensuring your team knows their roles and can execute quickly when a real incident occurs.","provider":{"@type":"ProfessionalService","name":"Performance West Inc.","url":"https://performancewest.net","address":{"@type":"PostalAddress","streetAddress":"525 Randall Ave Ste 100-1195","addressLocality":"Cheyenne","addressRegion":"WY","postalCode":"82001","addressCountry":"US"},"telephone":"+1-888-411-0383"},"offers":{"@type":"Offer","price":"1999","priceCurrency":"USD"}}</script> <section class="py-16"> <div class="max-w-4xl mx-auto px-4"> <!-- Breadcrumb --> <nav class="text-sm text-gray-500 mb-6"> <a href="/services" class="hover:text-gray-700">Services</a> /
<a href="/services/privacy" class="hover:text-gray-700 capitalize">privacy</a> /
<span class="text-gray-900">Breach Response Planning</span> </nav> <!-- Header --> <h1 class="text-3xl font-bold text-gray-900 mb-3">Breach Response Planning</h1> <p class="text-lg text-gray-600 mb-8">Have a tested incident response plan ready before a breach happens — not after</p> <!-- Pricing badge --> <div class="flex flex-wrap gap-3 mb-8"> <span class="inline-flex items-center px-4 py-2 rounded-lg text-sm font-semibold bg-pw-50 text-pw-700 border border-pw-200">
$1999 &mdash; Per response plan </span> <span class="inline-flex items-center px-3 py-2 rounded-lg text-sm bg-gray-50 text-gray-600 border border-gray-200">
Turnaround: 2-3 weeks </span> </div> <!-- Description --> <div class="prose prose-gray max-w-none mb-12"> <p class="text-gray-700 leading-relaxed whitespace-pre-line">When a data breach occurs, you have 72 hours or less to notify regulators in many states — and the clock starts when you discover the breach, not when you finish investigating it. Without a pre-built response plan, organizations waste critical time figuring out who to notify, what to say, and how to contain the breach.
Performance West develops comprehensive breach response plans tailored to your business, data types, and operating states. We identify your notification obligations (which vary by state), draft template notification letters, establish an incident response team structure, create containment procedures, and develop a communication plan for customers, regulators, and media.
We also conduct tabletop exercises to test your plan with realistic scenarios, ensuring your team knows their roles and can execute quickly when a real incident occurs.</p> </div> <!-- Risk summary callout --> <div class="bg-red-50 border border-red-200 rounded-xl p-6 mb-12"> <h2 class="text-lg font-semibold text-red-900 mb-2">Risk if non-compliant</h2> <p class="text-red-800 text-sm">All 50 states have breach notification laws with deadlines as short as 30 days. Late notification can result in additional penalties and significantly increased litigation exposure.</p> </div> <!-- Potential penalties --> <h2 class="text-xl font-semibold text-gray-900 mb-4">Potential penalties</h2> <ul class="space-y-2 mb-12"> <li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> State AG enforcement for late notification </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> Per-consumer notification penalties ($100-$750 under CCPA) </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> Increased litigation exposure from delayed notification </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> FTC enforcement for inadequate security practices </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> Reputational damage from poorly managed response </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-red-500 mt-0.5 flex-shrink-0">&#9888;</span> Regulatory fines for lacking reasonable security measures </li> </ul> <!-- What we do --> <h2 class="text-xl font-semibold text-gray-900 mb-4">What we deliver</h2> <ul class="grid md:grid-cols-2 gap-3 mb-12"> <li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Assess your data types and breach notification obligations </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Map notification requirements for all operating states </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Develop incident classification and escalation procedures </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Draft template notification letters (regulators, consumers, media) </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Establish incident response team roles and responsibilities </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Create data breach containment checklists </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Conduct tabletop exercises with realistic scenarios </li><li class="flex items-start gap-2 text-gray-700 text-sm"> <span class="text-pw-500 mt-0.5 flex-shrink-0">&#10003;</span> Provide annual plan review and updates </li> </ul> <!-- FAQ --> <h2 class="text-xl font-semibold text-gray-900 mb-4">Frequently asked questions</h2> <div class="space-y-4 mb-12"> <div class="rounded-lg border border-gray-200 p-4"> <h3 class="font-medium text-gray-900 mb-2">Do I really need a breach response plan?</h3> <p class="text-sm text-gray-600">Yes. Every business that handles personal information should have one. When a breach occurs, response time is critical and fumbling through an ad-hoc response significantly increases your exposure.</p> </div><div class="rounded-lg border border-gray-200 p-4"> <h3 class="font-medium text-gray-900 mb-2">What&#39;s a tabletop exercise?</h3> <p class="text-sm text-gray-600">It&#39;s a simulated breach scenario where your team walks through your response plan as if a real breach occurred. It identifies gaps in the plan and ensures everyone knows their role.</p> </div><div class="rounded-lg border border-gray-200 p-4"> <h3 class="font-medium text-gray-900 mb-2">How quickly do I need to notify after a breach?</h3> <p class="text-sm text-gray-600">It varies by state. Some states require notification within 30 days, others within 60 days. Several states have no specific deadline but require notification &#39;without unreasonable delay.&#39;</p> </div><div class="rounded-lg border border-gray-200 p-4"> <h3 class="font-medium text-gray-900 mb-2">Does this cover cyber insurance requirements?</h3> <p class="text-sm text-gray-600">Many cyber insurance policies require a documented incident response plan. Our plans are designed to satisfy common insurer requirements.</p> </div> </div> <!-- CTA --> <div class="bg-pw-50 border border-pw-200 rounded-xl p-8 text-center"> <h2 class="text-xl font-semibold text-gray-900 mb-3">Ready to get started?</h2> <p class="text-sm text-gray-600 mb-6">Contact us to discuss your compliance needs or request a quote.</p> <div class="flex flex-col sm:flex-row gap-3 justify-center"> <a href="/contact" class="inline-flex items-center justify-center px-6 py-3 rounded-lg bg-pw-700 text-white font-medium hover:bg-pw-800 transition-colors">
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</button> <div id="opportunity-category-badge" class="inline-flex items-center px-2.5 py-1 rounded-full text-xs font-medium bg-pw-100 text-pw-700 mb-3"></div> <div class="space-y-3"> <div> <label for="opp-name" class="block text-xs font-medium text-gray-700 mb-1">Name <span class="text-red-400">*</span></label> <input type="text" id="opp-name" name="name" required minlength="2" maxlength="100" placeholder="Your name" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow"> </div> <div> <label for="opp-email" class="block text-xs font-medium text-gray-700 mb-1">Email <span class="text-red-400">*</span></label> <input type="email" id="opp-email" name="email" required placeholder="you@company.com" maxlength="200" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow"> </div> <div> <label for="opp-company" class="block text-xs font-medium text-gray-700 mb-1">Company <span class="text-gray-400">(optional)</span></label> <input type="text" id="opp-company" name="company" placeholder="Company name" maxlength="200" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow"> </div> <div> <label for="opp-phone" class="block text-xs font-medium text-gray-700 mb-1">Phone <span class="text-gray-400">(optional)</span></label> <input type="tel" id="opp-phone" name="phone" placeholder="(555) 555-1234" maxlength="30" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow"> </div> <div> <label for="opp-service" class="block text-xs font-medium text-gray-700 mb-1">Service interest <span class="text-red-400">*</span></label> <select id="opp-service" name="service_slug" required class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow bg-white"> <option value="" disabled selected>Select a service...</option> <option value="canada-crtc">Canada CRTC Carrier Package</option> <option value="llc-formation">LLC Formation</option> <option value="corporation-formation">Corporation Formation</option> <option value="registered-agent">Registered Agent</option> <option value="compliance-audit">Compliance Audit</option> <option value="other">Other / Not sure</option> </select> </div> <div> <label for="opp-details" class="block text-xs font-medium text-gray-700 mb-1">Details <span class="text-gray-400">(optional)</span></label> <textarea id="opp-details" name="details" maxlength="5000" rows="3" placeholder="Tell us about your project or what you need..." class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-pw-500 focus:border-pw-500 outline-none transition-shadow resize-y"></textarea> </div> <button type="submit" id="opp-submit-btn" class="w-full py-2.5 px-4 bg-pw-700 text-white text-sm font-medium rounded-lg hover:bg-pw-800 transition-colors disabled:opacity-50 disabled:cursor-not-allowed">
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</button> <button type="button" id="auth-tab-register" class="auth-tab flex-1 py-4 text-sm font-semibold text-gray-400 border-b-2 border-transparent hover:text-gray-600 transition-colors">
Create Account
</button> </div> <div class="px-6 py-6"> <!-- ── Login form ──────────────────────────────────────────────────── --> <form id="auth-login-form" class="space-y-4" novalidate> <div> <label for="auth-login-email" class="block text-sm font-medium text-gray-700 mb-1">Email</label> <input type="email" id="auth-login-email" autocomplete="email" required class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="you@company.com"> </div> <div> <div class="flex items-center justify-between mb-1"> <label for="auth-login-password" class="text-sm font-medium text-gray-700">Password</label> <button type="button" id="auth-forgot-link" class="text-xs text-pw-600 hover:text-pw-800 underline underline-offset-2">
Forgot password?
</button> </div> <input type="password" id="auth-login-password" autocomplete="current-password" required class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="••••••••"> </div> <p id="auth-login-err" class="hidden text-xs text-red-600 font-medium"></p> <button type="submit" id="auth-login-btn" class="w-full py-2.5 rounded-lg bg-pw-700 text-white text-sm font-semibold hover:bg-pw-800 transition-colors disabled:opacity-50">
Sign In
</button> </form> <!-- ── Register form ──────────────────────────────────────────────── --> <form id="auth-register-form" class="space-y-4 hidden" novalidate> <div> <label for="auth-reg-name" class="block text-sm font-medium text-gray-700 mb-1">Your Name</label> <input type="text" id="auth-reg-name" autocomplete="name" class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="Full name"> </div> <div> <label for="auth-reg-email" class="block text-sm font-medium text-gray-700 mb-1">Email</label> <input type="email" id="auth-reg-email" autocomplete="email" required class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="you@company.com"> </div> <div> <label for="auth-reg-password" class="block text-sm font-medium text-gray-700 mb-1">Password</label> <input type="password" id="auth-reg-password" autocomplete="new-password" required class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="At least 8 characters"> </div> <p id="auth-reg-err" class="hidden text-xs text-red-600 font-medium"></p> <button type="submit" id="auth-reg-btn" class="w-full py-2.5 rounded-lg bg-pw-700 text-white text-sm font-semibold hover:bg-pw-800 transition-colors disabled:opacity-50">
Create Account
</button> </form> <!-- ── Forgot password form ────────────────────────────────────────── --> <div id="auth-forgot-form" class="hidden"> <button type="button" id="auth-back-to-login" class="flex items-center gap-1 text-xs text-gray-500 hover:text-gray-700 mb-4"> <svg class="w-3.5 h-3.5" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2"><path stroke-linecap="round" stroke-linejoin="round" d="M10.5 19.5L3 12m0 0l7.5-7.5M3 12h18"></path></svg>
Back to sign in
</button> <h3 class="text-base font-semibold text-gray-900 mb-1">Reset your password</h3> <p class="text-sm text-gray-500 mb-4">Enter your email and we'll send you a reset link.</p> <form id="auth-forgot-email-form" class="space-y-4" novalidate> <div> <label for="auth-forgot-email" class="block text-sm font-medium text-gray-700 mb-1">Email</label> <input type="email" id="auth-forgot-email" autocomplete="email" required class="w-full rounded-lg border border-gray-300 px-3 py-2.5 text-sm focus:outline-none focus:ring-2 focus:ring-pw-500 focus:border-pw-500 transition-colors" placeholder="you@company.com"> </div> <p id="auth-forgot-err" class="hidden text-xs text-red-600 font-medium"></p> <p id="auth-forgot-ok" class="hidden text-xs text-green-700 font-medium"></p> <button type="submit" id="auth-forgot-btn" class="w-full py-2.5 rounded-lg bg-pw-700 text-white text-sm font-semibold hover:bg-pw-800 transition-colors disabled:opacity-50">
Send reset link
</button> </form> </div> </div> </div> </div> <!-- Tawk.to Live Chat --> <script>
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