new-site/scripts/workers/worker_email.py
justin b375385efd fix(email): add text/plain part to every transactional + telecom email
All transactional/worker senders built multipart/alternative (or mixed)
messages with ONLY an HTML part. A single-part multipart/alternative is
malformed and HTML-only mail is a spam-score signal -- the same class of
deliverability bug that hurt the campaign pipeline, but on the telecom /
filing / customer-transactional path (499-Q reminders, RMD/FCC filing
review links, intake/completion/delivery emails, commissions, etc).

- worker_email.send_worker_email: auto-derive plaintext from HTML when
  caller omits text= (fixes the shared helper for all current+future use)
- 16 rolled-their-own senders in scripts/workers/** + scripts/formation/
  document_delivery.py: attach html_to_text(...) plaintext sibling before
  the HTML part (job_server + document_delivery wrap text+html in an
  alternative sub-part so PDFs still attach to the mixed root)
- api/src/email.ts: add dependency-free htmlToText() and default
  sendEmail text to it (fixes checkout/webhook HTML-only sends)

Verified: all py files compile + import at runtime, api tsc passes,
htmlToText handles hrefs/lists/entities, 11 plaintext unit tests pass.
Telecom campaign 407 (Jun 8) was HTML-only + sent in the DKIM-broken
window -> 384 sent / 0 clicks (same junked-mail signature).
2026-06-17 21:07:40 -05:00

92 lines
3.7 KiB
Python

"""Shared SMTP send helper for worker services.
Worker services historically called ``smtplib.SMTP("localhost", 25)`` directly,
which fails inside the workers container (no MTA on localhost:25) -- so every
authorization / signing-link / delivery email silently failed with
``[Errno 111] Connection refused`` and customers never received them. This routes
all worker email through the same authenticated SMTP relay the rest of the system
uses (Carbonio at co.carrierone.com:587 by default), configured via the standard
SMTP_* env vars.
Usage:
from scripts.workers.worker_email import send_worker_email
ok = send_worker_email(to, subject, html, attachments=[(filename, bytes, mime)])
"""
from __future__ import annotations
import logging
import os
import smtplib
import sys
from email.mime.multipart import MIMEMultipart
from email.mime.text import MIMEText
from email.mime.application import MIMEApplication
# Shared HTML -> plaintext converter (scripts/_email_plaintext.py). Adding a
# text/plain part to every message is a deliverability win: a multipart/
# alternative with ONLY an HTML part is malformed, and HTML-only mail is a
# spam-score signal. Import is path-tolerant (module run from /app or scripts/).
try:
from scripts._email_plaintext import html_to_text
except ImportError: # pragma: no cover - fallback when scripts/ is on sys.path
sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
from _email_plaintext import html_to_text # type: ignore
LOG = logging.getLogger("workers.email")
SMTP_HOST = os.getenv("SMTP_HOST", "co.carrierone.com")
SMTP_PORT = int(os.getenv("SMTP_PORT", "587"))
SMTP_USER = os.getenv("SMTP_USER", "noreply@performancewest.net")
SMTP_PASS = os.getenv("SMTP_PASS", "")
SMTP_FROM = os.getenv("SMTP_FROM", "Performance West <noreply@performancewest.net>")
def send_worker_email(
to: str,
subject: str,
html: str,
*,
text: str | None = None,
attachments: list[tuple[str, bytes, str]] | None = None,
cc: str | None = None,
) -> bool:
"""Send an email via the configured SMTP relay. Returns True on success.
attachments: list of (filename, content_bytes, subtype) e.g. ("x.pdf", b"...", "pdf").
Never raises -- logs and returns False so callers stay non-fatal.
"""
try:
msg = MIMEMultipart("mixed")
msg["From"] = SMTP_FROM
msg["To"] = to
if cc:
msg["Cc"] = cc
msg["Subject"] = subject
alt = MIMEMultipart("alternative")
# Always include a text/plain part. If the caller did not supply one,
# derive it from the HTML so the message is a well-formed multipart/
# alternative (HTML-only is malformed + a spam signal). RFC 2046: list
# the plain part first (least->most preferred).
plain = text if text else html_to_text(html)
if plain:
alt.attach(MIMEText(plain, "plain"))
alt.attach(MIMEText(html, "html"))
msg.attach(alt)
for fname, content, subtype in (attachments or []):
part = MIMEApplication(content, _subtype=subtype)
part.add_header("Content-Disposition", "attachment", filename=fname)
msg.attach(part)
recipients = [to] + ([cc] if cc else [])
with smtplib.SMTP(SMTP_HOST, SMTP_PORT, timeout=30) as s:
s.starttls()
if SMTP_USER and SMTP_PASS:
s.login(SMTP_USER, SMTP_PASS)
s.sendmail(SMTP_FROM, recipients, msg.as_string())
LOG.info("Worker email sent to %s (subject=%r)", to, subject[:60])
return True
except Exception as exc: # noqa: BLE001
LOG.warning("Worker email send failed to %s: %s", to, exc)
return False