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A lead replied with proof their Medicare revalidation was already approved (CMS
data-lag: the public Revalidation Due Date List still showed them overdue weeks
after approval). Two of these arrived same-day, so:
- Carbonio auto-reply (deployed on co.carrierone.com): created mailbox
hc-replies@ on the info@ distribution list with a Sieve that auto-acknowledges
'my revalidation is already complete' replies (tag + mark read + file into a
'Reval Completed (auto-acked)' folder + on-brand reply explaining the CMS lag).
CRITICAL: info@ is the shared reply-to for ALL campaigns (healthcare, trucking,
telecom), so every rule is anchored to Medicare/revalidation context -- a
trucking 'MCS-150 done, this is bogus' or telecom 'RMD done' reply does NOT
trigger it (tested + passing). A buyer guard ('please file / how much') also
suppresses the auto-reply so a human handles the sale.
Carbonio 25.x Sieve quirks documented (vacation/imap4flags/body :text all
unsupported; use reply/flag/tag/body :contains).
- Permanent suppression: new data/hc_suppress.txt do-not-contact list the warmup
honors at import AND --prune removes from the live lists. Seeded with the two
completed providers (Pangea Lab, Yakima Valley FWC); both also blocklisted in
listmonk_hc and removed from lists 3 + 4.
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| .claude/projects/-home-justin-projects-performancewest-new-site/memory | ||
| api | ||
| chrome-extension/fcc-access-helper | ||
| data/hc_campaigns | ||
| docs | ||
| docserver | ||
| erpnext | ||
| frappe_adyen | ||
| frappe_ca_registry | ||
| frappe_crypto | ||
| infra | ||
| mcp | ||
| monitoring | ||
| node-compile-cache/v25.1.0-x64-392347a2-1000 | ||
| performancewest_erpnext | ||
| scripts | ||
| site | ||
| src | ||
| test_screenshots | ||
| .gitignore | ||
| CLAUDE.md | ||
| deploy.sh | ||
| docker-compose.dev.override.yml | ||
| docker-compose.yml | ||
| extract-erpnext-assets.sh | ||