new-site/data/hc_campaigns/hc_nppes_outdated.html
justin 3325259af7 fix(email): drop @TrackLink from per-subscriber CTAs (404 + collapse bug)
Listmonk @TrackLink registers ONE static URL per tracked link and points
every recipient's /link/<uuid> redirect at it. On per-subscriber hrefs
({{ lp_link }}, ?dot=, ?npi=, ?clia=) this is doubly broken:
 - the registered links.url was captured before the {{ lp_link }} token
   rendered, yielding /order/slug&utm_source=... (first &, no ?) -> 404
 - even when valid it collapses every carrier/provider onto the first
   subscriber's dot/npi/clia value

Real human clicks are already tracked via Umami campaign-click (bot
filtered), so Listmonk link tracking here is redundant and destructive.

Stripped @TrackLink from per-subscriber CTAs:
 - scripts/create_deficiency_source_campaigns.py (_cta, _dot_check_cta)
 - data/trucking_campaigns/{ucr,ifta}_*.html
 - data/hc_campaigns/*.html (10 templates)

Static CTAs (e.g. CRTC ?code= order link) keep @TrackLink (safe).
Live fix to the 10 broken registered links.url rows applied separately
(first & -> ?), backup in listmonk.pw_links_dkim_fix_bak_20260622.

Docs: new runbook incident section + corrected the disproven
'use @TrackLink on all CTAs' guidance in fmcsa/hc plans.
2026-06-22 17:01:39 -05:00

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<!DOCTYPE html><html lang="en"><head><meta charset="UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><style>@media only screen and (max-width:600px){.pw-wrap{width:100%!important;border-radius:0!important;}.pw-pad{padding:24px 16px!important;}}body,table,td,p,a{-webkit-text-size-adjust:100%;}table{border-collapse:collapse!important;}img{border:0;}</style></head><body style="margin:0;padding:0;background:#eef0f3;">
<center>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background:#eef0f3;"><tr><td style="padding:24px 10px;">
<table role="presentation" class="pw-wrap" width="620" cellpadding="0" cellspacing="0" style="margin:0 auto;border-radius:10px;overflow:hidden;background:#fff;">
<!-- Header -->
<tr><td style="background-color:#0f766e;background:linear-gradient(135deg,#0f766e 0%,#14b8a6 100%);padding:26px 28px;">
<img src="https://performancewest.net/images/logo-white.png" alt="Performance West" style="height:44px;margin-bottom:10px;display:block" />
<h1 style="color:#fff;margin:0;font-size:22px;font-weight:700;font-family:Inter,system-ui,sans-serif;">Free NPI Compliance Check</h1>
<p style="color:#ccfbf1;margin:6px 0 0;font-size:13px;font-family:Inter,system-ui,sans-serif;">NPPES &middot; Medicare revalidation &middot; OIG/SAM exclusions &middot; NPI status</p>
</td></tr>
<!-- Body -->
<tr><td class="pw-pad" style="padding:28px;font-family:Inter,system-ui,sans-serif;color:#1f2937;">
<p style="font-size:15px;margin:0 0 18px;line-height:1.5;">Hi {{ .Subscriber.Name }},</p>
<h2 style="font-size:19px;margin:0 0 14px;color:#0f172a;line-height:1.3;">We pulled the public records for NPI {{ .Subscriber.Attribs.npi }} &mdash; here&rsquo;s a free check</h2>
<p style="font-size:14px;line-height:1.7;margin:0 0 18px;">{{ if .Subscriber.Attribs.nppes_last_updated }}As a quick example, the public NPPES NPI Registry shows the record for <strong>{{ .Subscriber.Attribs.practice }}</strong> was <strong>last updated on {{ .Subscriber.Attribs.nppes_last_updated }}</strong> &mdash; about <strong>{{ .Subscriber.Attribs.nppes_years_stale }} years ago</strong>. That&rsquo;s usually fine, but it&rsquo;s only one of several things payers and CMS check. {{ else }}Your NPI touches several public government records &mdash; NPPES, the Medicare revalidation list, and the federal exclusion lists &mdash; and any one of them being off can hold up your payments. {{ end }}Our free tool runs your NPI against those public sources in one place &mdash; <strong>no signup, no cost</strong> &mdash; and tells you exactly where you stand.</p>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:22px 0;"><tr><td style="background:#f0fdfa;border:1px solid #99f6e4;border-radius:10px;padding:18px;">
<p style="margin:0 0 10px;font-size:14px;color:#0f766e;font-weight:700;">Your free check covers:</p>
<div style="font-size:13px;color:#134e4a;line-height:1.9;">
&#9989; <strong>NPI status</strong> &mdash; active or deactivated in NPPES<br>
&#9989; <strong>Medicare revalidation</strong> &mdash; due date from the live CMS list (deactivation risk)<br>
&#9989; <strong>OIG / SAM exclusions</strong> &mdash; screened against the federal exclusion lists<br>
&#9989; <strong>NPPES record currency</strong> &mdash; last-updated date &amp; what may be stale
</div>
</td></tr></table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:22px 0;"><tr><td style="background:#ecfdf5;border:2px solid #6ee7b7;border-radius:10px;padding:18px;">
<h3 style="margin:0 0 10px;font-size:15px;color:#065f46;font-weight:700;">Why it matters</h3>
<div style="font-size:13px;color:#065f46;line-height:1.7;">Payers, clearinghouses, and CMS pull from NPPES. A stale address, taxonomy, or contact can cause <strong>claim denials, mail you never receive, and failed credentialing</strong>. CMS requires you to correct your NPPES record within 30 days of any change.</div>
</td></tr></table>
<!-- Official-record card: NPPES is fully public, so this mirrors the registry.
Only shown when we have the real Last Updated date for this NPI. -->
{{ if .Subscriber.Attribs.nppes_last_updated }}
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:22px 0;">
<tr><td style="border:1px solid #cbd5e1;border-radius:10px;overflow:hidden;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0">
<tr><td style="background:#2563eb;background-image:repeating-linear-gradient(45deg,#ef4444 0,#ef4444 14px,#ffffff 14px,#ffffff 28px,#2563eb 28px,#2563eb 42px,#ffffff 42px,#ffffff 56px);padding:0;">
<p style="margin:0;padding:11px 16px;background:rgba(15,23,42,0.58);font-size:11px;letter-spacing:.4px;text-transform:uppercase;color:#ffffff;font-weight:700;text-align:center;">Official record &middot; NPPES NPI Registry</p>
</td></tr>
<tr><td style="background:#f8fafc;padding:6px 16px 14px;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="font-size:13px;">
<tr style="border-bottom:1px solid #e5e7eb;"><td style="padding:9px 0;color:#64748b;">NPI</td><td style="padding:9px 0;font-weight:700;text-align:right;color:#0f172a;">{{ .Subscriber.Attribs.npi }}</td></tr>
<tr style="border-bottom:1px solid #e5e7eb;"><td style="padding:9px 0;color:#64748b;">Registered to</td><td style="padding:9px 0;font-weight:600;text-align:right;color:#0f172a;">{{ .Subscriber.Attribs.practice }}</td></tr>
<tr><td style="padding:9px 0;color:#64748b;">Last updated</td><td style="padding:9px 0;font-weight:700;text-align:right;color:#b45309;">{{ .Subscriber.Attribs.nppes_last_updated }} &middot; ~{{ .Subscriber.Attribs.nppes_years_stale }} yrs ago</td></tr>
</table>
<p style="margin:10px 0 0;font-size:11px;color:#94a3b8;line-height:1.5;">Source: NPPES NPI Registry (npiregistry.cms.hhs.gov), public &ldquo;Last Updated&rdquo; field for this NPI. CMS requires NPPES to be corrected within 30 days of any change &mdash; review your record on the official registry below.</p>
</td></tr>
</table>
</td></tr>
</table>
{{ end }}
<!-- Free-first reassurance: the check is free; a fix is optional + flat-fee. -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:18px 0;"><tr><td style="background:#f8fafc;border:1px solid #e5e7eb;border-radius:10px;padding:14px 18px;">
<p style="margin:0;font-size:13px;color:#475569;line-height:1.6;font-family:Inter,system-ui,sans-serif;">The check is <strong>completely free</strong>. If it turns up something you&rsquo;d like us to handle, we&rsquo;ll quote a <strong>flat fee, shown up front</strong> &mdash; no logins, no hourly billing, no obligation.</p>
</td></tr></table>
<!-- CTA -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:22px 0;"><tr><td style="background:#ecfdf5;border:2px solid #10b981;border-radius:10px;padding:18px;text-align:center;">
<p style="font-size:14px;color:#065f46;margin:0 0 6px;font-weight:600;">Run your free compliance check &mdash; takes about 30 seconds.</p>
<p style="font-size:12px;color:#047857;margin:0 0 14px;">Your NPI is pre-filled. No signup, no cost &mdash; just your results.</p>
<a href="https://performancewest.net/tools/npi-compliance-check?npi={{ .Subscriber.Attribs.npi }}&utm_source=listmonk&utm_medium=email&utm_campaign=hc-npi-check" style="display:inline-block;padding:14px 40px;background:#10b981;color:#fff;font-weight:700;border-radius:8px;text-decoration:none;font-size:15px;">Run my free NPI check →</a>
</td></tr></table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:18px 0;"><tr><td style="background:#f0f4f8;border-radius:8px;padding:16px;font-size:13px;color:#374151;line-height:1.6;">
<strong>Questions?</strong> Reply to this email or call <strong>(888) 411-0383</strong>. Performance West is a dedicated healthcare compliance firm &mdash; the check is free, and if you want help we handle the CMS/NPPES paperwork so you can focus on patients.
</td></tr></table>
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readers can confirm a real person stands behind the work. -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:22px 0;"><tr><td style="background:#f8fafc;border:1px solid #e2e8f0;border-left:4px solid #0f766e;border-radius:10px;padding:20px;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0">
<tr>
<td width="92" valign="top" style="padding-right:16px;">
<a href="https://performancewest.net/about">
<img src="https://performancewest.net/images/justin-hannah.jpg" alt="Justin Hannah, Founder of Performance West" width="76" height="76" style="width:76px;height:76px;border-radius:50%;display:block;border:2px solid #0f766e;" />
</a>
</td>
<td valign="top">
<p style="margin:0 0 10px;font-size:14px;color:#1f2937;line-height:1.7;font-style:italic;">&ldquo;If we handle this for you and you are not completely satisfied, I will personally make it right. You will not pay billable hours, and you will not be left chasing a government portal on your own. That is my promise.&rdquo;</p>
<p style="margin:0;">
<a href="https://performancewest.net/about" style="text-decoration:none;">
<img src="https://performancewest.net/images/justin-signature-v2.png" alt="Justin Hannah" width="150" style="width:150px;height:auto;display:block;margin:0 0 2px;" />
</a>
<span style="font-size:13px;font-weight:700;color:#0f172a;">Justin Hannah</span><br>
<span style="font-size:12px;color:#64748b;">Founder &amp; Principal Consultant, Performance West Inc.</span>
</p>
</td>
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</table>
</td></tr></table>
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<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="margin:20px 0 6px;border-top:1px solid #e5e7eb;padding-top:14px;">
<tr>
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<p style="margin:0 0 8px;">Performance West is an independent compliance firm, not affiliated with CMS or Medicare.</p>
<p style="margin:0;">Performance West Inc. &middot; 525 Randall Ave Ste 100-1195, Cheyenne, WY 82001 &middot; <a href="https://performancewest.net" style="color:#6b7280;">performancewest.net</a></p>
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</table></td></tr></table></center></body></html>