new-site/scripts/workers/services/sc_coc_filing.py
justin 674979c928 tweak(sc-coc): tell carrier to check with insurer before answering + Reply-To info@
- Added a line asking them to call their insurance agent to confirm Form E
  ability before clicking yes/no, so we pick the right path first time.
- Reply-To now routes to info@performancewest.net (monitored), overridable via
  SC_COC_REPLY_TO env.
2026-06-16 09:35:13 -05:00

170 lines
7.8 KiB
Python

"""South Carolina intrastate Certificate of Compliance (COC) flow.
For-hire PROPERTY carriers based in / operating intrastate in SC register via the
SCDMV Certificate of Compliance (COC) — NOT a PSC certificate (which only covers
passenger, household-goods, and hazardous-waste-for-disposal carriers).
Compliance steps we automate for an SC intrastate property carrier:
1. Confirm the carrier's liability insurance is (or will be) filed with SCDMV
on a Form E by their INSURANCE COMPANY (SCDMV does not accept an ACORD cert).
We email a simple yes/no question with a one-click response page.
- YES -> proceed to bill the $25 COC fee + file the COC application.
- NO -> open a broker-referral ticket so we connect them with an insurer
that writes SC intrastate liability and can file the Form E.
2. Bill the exact $25 SCDMV COC new-application fee at cost (gov-fee child),
reusing the standard payment-link flow.
3. Fill + submit the SCDMV Form COC (mail w/ $25 check to Blythewood, or fax),
and confirm the Form E is on record.
Coverage class (drives whether cargo insurance / Form H is needed, and is the
basis for the state fee determination):
- E-L : low-value commodities (scrap metal, dump-truck aggregates) — Form E
liability only, no cargo insurance.
- E-LC : property properly insured for any cargo — Form E + Form H.
Insurance minimums (intrastate, non-hazmat liability):
- GVWR >= 10,000 lbs: $750,000
- GVWR < 10,000 lbs: $300,000
"""
from __future__ import annotations
import json
import logging
import os
import smtplib
from email.mime.text import MIMEText
LOG = logging.getLogger("workers.services.sc_coc_filing")
SITE = os.getenv("PUBLIC_SITE_URL", "https://performancewest.net").rstrip("/")
SMTP_HOST = os.getenv("SMTP_HOST", "co.carrierone.com")
SMTP_PORT = int(os.getenv("SMTP_PORT", "587"))
SMTP_USER = os.getenv("SMTP_USER", "")
SMTP_PASS = os.getenv("SMTP_PASS", "")
SMTP_FROM = os.getenv("SMTP_FROM", "Performance West <noreply@performancewest.net>")
FROM_ADDR = "noreply@performancewest.net"
# Replies (carrier questions) route to the monitored info@ mailbox.
REPLY_TO = os.getenv("SC_COC_REPLY_TO", "info@performancewest.net")
# SCDMV COC submission coordinates (from SCDMV Form COC, rev 11/2025).
SCDMV_COC = {
"mail": "SCDMV, P.O. Box 1498, Blythewood, SC 29016-0027",
"fax": "(803) 896-2698",
"phone": "(803) 896-3870",
"new_fee_usd": 25,
}
def liability_minimum_usd(intake: dict) -> int:
"""SC intrastate non-hazmat liability minimum by GVWR bracket."""
bracket = (intake.get("gross_weight_bracket") or "").lower()
# Treat unknown / 26k / 80k brackets as the >=10k bucket (the common case).
if bracket in ("under_10k", "lt_10k"):
return 300_000
return 750_000
def insurance_response_url(order_number: str, answer: str) -> str:
"""One-click yes/no link the customer clicks from the email."""
return f"{SITE}/order/sc-insurance?order={order_number}&have={answer}"
def send_insurance_question_email(order_number: str, customer_email: str,
customer_name: str, entity_name: str,
intake: dict) -> bool:
"""Email the carrier a simple yes/no: do they have SC intrastate liability
insurance their insurer can file on a Form E with SCDMV?"""
if not customer_email:
return False
minimum = liability_minimum_usd(intake)
yes_url = insurance_response_url(order_number, "yes")
no_url = insurance_response_url(order_number, "no")
body = (
f"Hi {customer_name or 'there'},\n\n"
f"We're getting your South Carolina intrastate authority set up for "
f"{entity_name}. In SC, a for-hire carrier like yours registers with the "
f"SCDMV (Certificate of Compliance) — and the one thing the state requires "
f"from your insurance company is a liability filing called a \"Form E.\"\n\n"
f"Quick question so we know how to proceed:\n\n"
f"Does your current insurance company have (or can they file) a Form E "
f"showing at least ${minimum:,} in liability coverage for South Carolina "
f"intrastate operation?\n\n"
f"(Note: this must be a Form E filed by your insurance COMPANY directly "
f"with SCDMV — a regular ACORD certificate of insurance is not accepted.)\n\n"
f"Not sure? Give your insurance agent a quick call and ask if they can "
f"file a Form E with the SCDMV before choosing below — that way we pick "
f"the right next step the first time.\n\n"
f"✅ YES — my insurer can file the Form E:\n{yes_url}\n\n"
f"❌ NO / NOT SURE — I need help getting the right insurance:\n{no_url}\n\n"
f"If you click NO, no problem — we'll connect you with a broker who writes "
f"SC intrastate trucking liability and can file the Form E for you.\n\n"
f"Once your Form E is on file, we complete your SCDMV Certificate of "
f"Compliance and you're cleared to operate.\n\n"
f"Order: {order_number}\n"
f"Questions? Just reply here or call (888) 411-0383.\n\n"
f"Performance West Inc.\nDOT / State Motor Carrier Compliance\n"
)
try:
msg = MIMEText(body)
msg["Subject"] = f"Quick question about your SC insurance — {entity_name}"
msg["From"] = SMTP_FROM
msg["To"] = customer_email
msg["Reply-To"] = REPLY_TO
with smtplib.SMTP(SMTP_HOST, SMTP_PORT, timeout=30) as s:
s.starttls()
if SMTP_USER and SMTP_PASS:
s.login(SMTP_USER, SMTP_PASS)
s.sendmail(FROM_ADDR, [customer_email], msg.as_string())
LOG.info("[%s] SC insurance question emailed to %s", order_number, customer_email)
return True
except Exception as exc: # noqa: BLE001
LOG.error("[%s] Failed to send SC insurance question: %s", order_number, exc)
return False
def record_insurance_answer(order_number: str, have_insurance: bool) -> bool:
"""Persist the carrier's yes/no into intake_data.sc_coc_insurance. Returns
True on success. Idempotent."""
try:
import psycopg2
conn = psycopg2.connect(os.environ.get("DATABASE_URL", ""))
with conn.cursor() as cur:
cur.execute(
"SELECT intake_data FROM compliance_orders WHERE order_number = %s",
(order_number,),
)
row = cur.fetchone()
if not row:
conn.close()
return False
intake = row[0] or {}
if isinstance(intake, str):
intake = json.loads(intake)
intake["sc_coc_insurance"] = "yes" if have_insurance else "no"
from datetime import datetime, timezone
intake["sc_coc_insurance_at"] = datetime.now(timezone.utc).isoformat()
cur.execute(
"UPDATE compliance_orders SET intake_data = %s, updated_at = now() "
"WHERE order_number = %s",
(json.dumps(intake), order_number),
)
conn.commit()
conn.close()
LOG.info("[%s] Recorded SC COC insurance answer: %s", order_number,
"yes" if have_insurance else "no")
return True
except Exception as exc: # noqa: BLE001
LOG.error("[%s] Failed to record insurance answer: %s", order_number, exc)
return False
def build_coc_package(order_number: str, intake: dict,
coverage_class: str | None = None) -> str | None:
"""Fill the SCDMV Form COC for this order. Returns the filled PDF path."""
try:
from scripts.document_gen.templates.sc_coc_pdf_filler import fill_sc_coc
return fill_sc_coc(intake, order_number=order_number, coverage_class=coverage_class)
except Exception as exc: # noqa: BLE001
LOG.error("[%s] Failed to build COC package: %s", order_number, exc)
return None