Commit graph

569 commits

Author SHA1 Message Date
justin
497a4d4409 docs: research OTC Markets/pink sheets as a corporate-services lead source
SEC EDGAR (free, public, bulk-OK at 10 req/sec) is the goldmine -- per-issuer
state of incorporation, business/mailing address, phone, SIC, entity type via
company_tickers_exchange.json + submissions/CIK*.json. ~2,771 OTC SEC filers;
~35% US-domestic (~970), of which DE+NV = 73% -> the reincorporate-to-Texas /
registered-agent / annual-report / foreign-qualification target list. EDGAR has
no email (enrich from IR pages or direct mail/call). Texas reincorporation is a
real early trend (48/43 EDGAR filings; TBOC Ch.10 conversion, Texas Business
Court, TXSE). CAN-SPAM compliant B2B; filter to US states to avoid CASL/GDPR.
Do NOT scrape OTCMarkets.com (ToS prohibits; unneeded).
2026-06-09 06:43:15 -05:00
justin
9b9d317916 infra/k8s: shkeeper liveness+readiness probes (fix recurring crypto.performancewest.net downtime)
crypto.performancewest.net kept going down because the shkeeper-deployment web
pod periodically HANGS (HTTP server deadlocks while the apscheduler background
thread keeps the process alive). The helm chart (shkeeper-1.7.15) ships NO
liveness or readiness probe, so k8s saw the hung pod as Running and never
restarted it, and kept routing traffic to the dead backend -> site down until a
manual restart.

Added HTTP probes on / :5000 (302 = healthy): liveness auto-restarts a hung pod,
readiness pulls it from the Service endpoints. Applied live via kubectl patch
(chart does not expose probes via values; re-apply after any helm upgrade --
command in the file header). Verified: new pod comes up READY 1/1 (probe passes)
and crypto.performancewest.net serves 302 again.
2026-06-09 04:57:50 -05:00
justin
a308aeed6b fix(checkout): batch SO custom_order_type must be 'compliance' not 'compliance_batch'
ERPNext's PW Order Type select field only allows formation/canada_crtc/bundle/
compliance. A batch is a compliance order (multi-service), so use 'compliance';
the multi-service nature is already captured by the line items + external order
id.
2026-06-09 00:27:17 -05:00
justin
baa40443de fix(checkout): create ERPNext Sales Order for compliance_batch orders
Batch orders (CB-XXXX, used by the trucking new-carrier flow and any multi-
service cart) never created an ERPNext Sales Order -- the SO-creation branch was
gated to order_type 'compliance' only. So those paid orders never reached
ERPNext for fulfillment/accounting (0 of all paid batch orders had an
erpnext_sales_order). Added a compliance_batch branch that creates ONE Sales
Order with a line item per service in the batch (+ government-fee + processing-
fee lines), then stamps the SO name on every batch row. Non-blocking like the
others. Also created the missing ERPNext Items the new slugs reference
(DOT-NEW-CARRIER-BUNDLE, LLC-FORMATION, CORP-FORMATION, NEW-CARRIER-BUNDLE which
was missing too, GOVERNMENT-FILING-FEE).
2026-06-09 00:23:15 -05:00
justin
90bccfda32 fix(checkout): route dot-new-carrier-bundle on success page + worker pipeline
Follow-on to the trucking new-carrier slug fix:
- success page: add dot-new-carrier-bundle to DOT_SLUGS + NEW_CARRIER_SLUGS so
  the order-confirmation 'what to expect' messaging classifies it as trucking.
- pipeline_orchestrator: the trucking onboarding PIPELINE was keyed under the
  bare 'new-carrier-bundle' slug, which is the TELECOM bundle's slug (also a
  collision at the worker layer). Re-keyed to 'dot-new-carrier-bundle' so a
  trucking bundle never runs the telecom pipeline (and vice versa).
2026-06-08 23:48:56 -05:00
justin
c6819371d8 fix(checkout): trucking new-carrier ordered the wrong (telecom) product + ACH broke
Two reported bugs, plus two related ones found while tracing:

1. WRONG PRODUCT (Stripe showed 'FCC setup package' for a trucking order): the
   trucking new-carrier form reused the slug 'new-carrier-bundle', which is the
   TELECOM VoIP onboarding bundle (FRN+499+RMD+CPNI+CALEA, $1799). So trucking
   customers were charged the telecom product/price and saw FCC on their receipt.
   Added a distinct 'dot-new-carrier-bundle' (USDOT+MC+BOC-3+MCS-150+Drug&Alcohol,
   $599 + FMCSA gov fees) and pointed the trucking page at it.

2. ACH 500 error: the Stripe session requested the Financial Connections
   'balances' permission, which isn't activated on the account -> Stripe rejected
   the whole session (invalid_request_error). Removed 'balances' (+prefetch); we
   only need 'payment_method' to collect+charge the bank account.

Also fixed (found while tracing):
3. The telecom new-carrier-bundle's BUNDLE_COMPONENTS listed TRUCKING slugs by
   mistake (copy/paste) -- corrected to its real FCC components.
4. The trucking page offered llc-formation / corp-formation / foreign-qual which
   did not exist in the catalog (batch would 400). Added llc-formation +
   corp-formation; remapped foreign-qual -> foreign-qualification-single.

Catalog regenerated (66 -> 69 services), drift-check + tsc clean.
2026-06-08 23:42:36 -05:00
justin
7c39a858cc monitoring: daily warmup IP-reputation Telegram alert
End-of-day (20:00 Central) check of campaign deliverability across both sending
pools (main out05-09 + healthcare hcout). Sends a Telegram alert ONLY when there
is a reputation problem -- delivery below 65% or a spam/policy-block (550-5.7.1)
spike above 150/day -- so healthy days stay silent. Reuses the existing
TELEGRAM_BOT_TOKEN/CHAT_ID from /opt/performancewest/.env. Logs every run to
/var/log/pw-warmup-healthcheck.log for history. Excludes internal/probe noise so
the delivery figure reflects real external recipients.
2026-06-08 21:06:41 -05:00
justin
09b32d6e75 fix(bounce-watchers): QID regex broke on out05-09/hcout transports
Both Postfix bounce watchers extracted the queue-ID with regex
postfix/[a-z]*[ (main) and postfix/[a-z0-9]*[ (hc), which only matched simple
transports like qmgr/cleanup. When the MTA started rotating sends through the
numbered warmup transports (out05-09/smtp, hcout1-3/smtp -- a transport/subprocess
name WITH a slash), the QID extraction returned empty, so status=bounced lines
never matched a tracked campaign QID and NO bounces were posted to listmonk since
~May 31. Result: dead mailboxes never got blocklisted and kept being retried,
dragging the warmup bounce rate.

Fix: regex postfix/[^[]*[ matches any transport/subprocess name up to the [pid].
Verified live on both watchers (out07/smtp and hcout1/smtp test bounces now
detected + posted).

Separately (server-side, not in repo): listmonk bounce.actions was null (no
auto-action), so even posted bounces did nothing. Set hard=1->blocklist,
complaint=1->blocklist; verified a real bounce now records + blocklists.
2026-06-08 15:02:32 -05:00
justin
b973c6c132 exclusions: block Google consumer mailboxes (gmail) from cold/warmup sends
Warmup audit (2026-06-08) found the main sending pool was eating a 37% bounce
rate, and 556 of those were Google 550-5.7.1 'likely unsolicited mail' spam
blocks -- of which gmail.com alone was 427 (77%). Google's cold-IP filter is the
strictest of the big providers and consumer gmail has the highest complaint
sensitivity, so mailing it from a warming IP is pure reputation damage.

Added GOOGLE_CONSUMER_DOMAINS (gmail.com, googlemail.com) to BLOCKED_EMAIL_DOMAINS,
which the daily trucking builder already enforces in its recipient SQL
(lower(domain) <> ALL(blocked)). Takes effect on the next nightly build.

Custom domains silently on Google Workspace are a smaller (~5%) MX-only signal,
already handled in the healthcare builder via the mx_provider flag; can be ported
to the main pool later if the residual warrants it.
2026-06-08 13:50:27 -05:00
justin
2156a5e05f hc refresh: run Mon/Wed/Fri instead of weekly to shrink CMS data-lag
The 'already revalidated' replies come from the CMS data-lag window (a provider
completes their revalidation but CMS's public Due Date List still shows them
overdue for weeks). Running the refresh 3x/week instead of weekly shrinks that
window from up to 7 days to ~2-3, so a provider who just completed stops being
targeted faster. No change to the overdue window or audience size -- this is the
lever that reduces stale-data complaints without losing prospects.
2026-06-08 10:53:36 -05:00
justin
a78d60a127 hc: auto-reply for 'already revalidated' replies + permanent suppression
A lead replied with proof their Medicare revalidation was already approved (CMS
data-lag: the public Revalidation Due Date List still showed them overdue weeks
after approval). Two of these arrived same-day, so:

- Carbonio auto-reply (deployed on co.carrierone.com): created mailbox
  hc-replies@ on the info@ distribution list with a Sieve that auto-acknowledges
  'my revalidation is already complete' replies (tag + mark read + file into a
  'Reval Completed (auto-acked)' folder + on-brand reply explaining the CMS lag).
  CRITICAL: info@ is the shared reply-to for ALL campaigns (healthcare, trucking,
  telecom), so every rule is anchored to Medicare/revalidation context -- a
  trucking 'MCS-150 done, this is bogus' or telecom 'RMD done' reply does NOT
  trigger it (tested + passing). A buyer guard ('please file / how much') also
  suppresses the auto-reply so a human handles the sale.
  Carbonio 25.x Sieve quirks documented (vacation/imap4flags/body :text all
  unsupported; use reply/flag/tag/body :contains).

- Permanent suppression: new data/hc_suppress.txt do-not-contact list the warmup
  honors at import AND --prune removes from the live lists. Seeded with the two
  completed providers (Pangea Lab, Yakima Valley FWC); both also blocklisted in
  listmonk_hc and removed from lists 3 + 4.
2026-06-08 10:37:49 -05:00
justin
9cb10b18e0 feat(hc): deliverability prune -- evict newly-Google-hosted subscribers
Belt-and-suspenders for the edge you flagged: a domain already in a warmup list
could flip its MX to Google Workspace between weekly refreshes, after which it
would hard-bounce from the cold IP. The import-time guard only catches NEW adds.

- prune_holdouts(): enumerates each warmup list's subscribers, matches them
  against the FRESH master CSV (re-classified weekly), and removes any whose
  domain is now Google-hosted. DELIVERABILITY-ONLY -- it never evicts for
  audience reasons (an overdue provider drifting out of the 1-90 day window was
  a valid target when warmed; re-litigating that just wastes warmup progress).
- --prune (run alongside warming) and --prune-only (prune then exit).
- Wired into the weekly refresh cron as a --prune-only chained step, so MX is
  re-checked and holdouts removed every Monday before the weekday sends.

Verified end-to-end: with no Google domains in lists it's a 0-op; injecting a
simulated Google-flipped domain into the master, the prune correctly detects and
(in a real run) would remove it from every list it's on.
2026-06-08 03:39:56 -05:00
justin
54b92b1f06 fix(hc deliverability): MX-based Google-host exclusion during warmup
Found via live mail.log: Google-Workspace-hosted PRACTICE domains (custom
domains whose MX is aspmx.l.google.com, e.g. moosepharmacy.com, hc2kidney.com)
were getting hard 550-5.7.1 rejects from Google's cold-IP bulk filter -- exactly
the bounces that wreck a warming IP's reputation. The original google/non-google
split classified by the email's domain STRING, which can't see that a custom
domain silently uses Google Workspace; only an MX lookup reveals it (33% of our
domains, 228/689, are Google-hosted this way).

- hc_data_refresh.py: new MX classification (one lookup per unique domain via
  dnspython, cached) writes an mx_provider=google/other flag into the master and
  propagates it into the channel CSVs (auto-adding the column). --skip-mx for a
  fast status-only run.
- build_healthcare_campaigns_cron.py: warm_segment now drops mx_provider=google
  rows during warmup (HC_SKIP_GOOGLE=1 default; set 0 once IPs are warm). This is
  defense-in-depth -- correct regardless of which CSV the cron is pointed at.

Verified: today's sends (nongoogle CSV) had 0 Google bounces; the guard cuts the
Google-containing week1_verified cohort's revalidation candidates 82->8.
2026-06-08 03:32:12 -05:00
justin
feb677f6ce fix(hc warmup): only mail slightly-overdue providers (deliverability)
Mailing heavily-overdue NPIs (months/years past due) risks hitting practices
that have closed, merged, or abandoned the inbox -> hard bounces, which are the
fastest way to wreck a warming IP's reputation. The warmup now restricts the
reval_overdue selector to an inclusive [HC_OVERDUE_MIN, HC_OVERDUE_MAX] window
(default 1-90 days) and the OIG 'any' selector likewise excludes heavily-overdue
and dropped-off-list rows. On the current cohort this trims the overdue audience
178->96 and the OIG audience 399->317, holding out the stale long tail
(181-365d + 366d+). upcoming/active providers are unaffected.
2026-06-08 03:27:22 -05:00
justin
c79a7715e1 fix(hc): bugs found in self-audit of the new refresh + warmup + templates
Refresh (hc_data_refresh.py):
- CRITICAL: drop optout_ending from REFRESHED_FIELDS -- the refresh never
  computes it, so propagating it blanked the channel CSVs and would starve the
  compliance_bundle segment (whose selector IS optout_ending).
- MAJOR: only rewrite leie_excluded when OIG was actually pulled (guard was
  'not skip_oig OR not skip_sam', so a --skip-oig run blanked all exclusion
  flags). Also write 'Y' (matching the original list builder) not '1'.
- Use 'no_reval_flag' (the original vocabulary) instead of 'not_on_list' when an
  NPI drops off the reval list, and clear reval_due_date too.
- Throttle politeness: move time.sleep(0.05) above the early-continue paths so
  EVERY CMS request is spaced, not just the minority that are on the list.
- Guard blank-NPI rows (leave their status untouched instead of mislabeling).
- Master write preserves any columns beyond HEADER (no silent column drop).

Warmup cron (build_healthcare_campaigns_cron.py):
- Fix the daily-slice split: it summed to less than the budget (dropped ~2/day)
  and could OVERSHOOT on tiny totals (each 'other' floored to >=1). Now uses
  divmod for an even remainder and reclaims rounding onto the lead, so
  sum(per_seg) == total_slice exactly for every input (verified 0,1,2,7,100,300).

Templates: the non-revalidation emails rendered {{ .Subscriber.Attribs.detail }}
(a reval due date) under a 'Practice'/'Status'/'Record' label -- a wrong/
confusing personalization on a live send (esp. OIG, selector 'any'). All four
now show the practice name; 'detail' is retired from rendering (revalidation
uses reval_due_date/days_overdue directly).
2026-06-08 03:23:47 -05:00
justin
167c4a3847 infra/cron: multi-segment hc warmup + weekly data-refresh cron
Tracks the deployed cron.d files in the repo:
- pw-hc-campaign: updated comment to reflect the now multi-segment warmup
  (revalidation + OIG + NPPES + reactivation + bundle); command unchanged.
- pw-hc-refresh (NEW): Mon 06:00 Central weekly data refresh, ~1h before the
  07:00 weekday send, so every send uses fresh CMS/OIG status.
2026-06-08 03:15:47 -05:00
justin
85dc3d5c3b hc refresh: propagate fresh status into the channel CSVs the cron reads
The channel CSVs (hc_warmup_nongoogle/google/week1_verified) are email-keyed
subsets of the master with extra deliverability columns (verify_ok/verify_reason).
The refresh now writes the fresh status fields (reval_due_date, days_overdue,
reval_status, leie_excluded, optout_ending, name/specialty/state) back into each,
preserving the extra columns and row membership, so a single weekly run updates
everything the campaign cron consumes -- not just the master.
2026-06-08 03:13:00 -05:00
justin
4f455475c0 hc: weekly data-refresh pipeline + multi-segment warmup cron
Two gaps closed:

1. hc_data_refresh.py (NEW): weekly source-data refresh. Re-checks every
   emailable NPI against the LIVE government sources so sends never go stale:
   - CMS Revalidation Due Date List (data.cms.gov per-NPI API; handles both ISO
     and US date formats, normalizes to MM/DD/YYYY).
   - OIG LEIE full CSV download (the NPI-bearing exclusion source).
   - SAM.gov v4 exclusions (key in .secrets/sam-api-key) -- OFF by default since
     SAM exclusions rarely carry an NPI and the full set is ~167k records; it's
     opt-in via --sam-pages. SAM's real value is the live per-name screening
     service, not a bulk NPI join.
   Writes the master CSV atomically (temp+rename). A provider who has since
   revalidated flips overdue->upcoming/not_on_list, so we stop nagging them.

2. build_healthcare_campaigns_cron.py: was revalidation-only (one hardcoded
   list/campaign/CSV/template). Now multi-segment: imports SEGMENTS from the
   single-source-of-truth registry, warms ALL five programs in parallel, each
   with its own list, dated campaign, and per-segment import-state file (so
   dedup is per-segment). A  per segment maps master-CSV rows to the
   right program (reval_overdue / reval_upcoming / leie_or_deactivated /
   optout_ending / any). Daily ramp slice is split across segments (revalidation
   leads at 50%, rest share the remainder) so every program collects engagement
   data while the IPs warm. Back-compat: seeds revalidation import-state from the
   legacy hc_imported_emails.txt once.
2026-06-08 03:06:29 -05:00
justin
42c6b9607f home: add healthcare to meta description + hero vertical lists
The homepage meta description (description/og/twitter) and hero paragraph listed
'trucking, telecom, data privacy, TCPA, and corporate' but omitted healthcare,
even though healthcare is now a first-class vertical (5-areas strip, full
service pages, active email program). Added healthcare to both vertical lists
and a healthcare-specifics clause (Medicare revalidation, NPI/NPPES, enrollment,
OIG/SAM) mirroring the existing DOT/FMCSA clause.
2026-06-08 02:58:49 -05:00
justin
0b0ff9d311 hc campaigns: make the HTML templates the single source of truth
build_healthcare_campaigns.py had a divergent inline HTML generator (old teal-
header + yellow issue-box layout, missing the official-record card and the per-
segment verify-it-yourself blocks) that nobody called -- the live cron reads the
hand-tuned data/hc_campaigns/hc_*.html files directly. Removed the dead
generator + cmd_render(); render() now READS the canonical template file so the
files can't drift from a parallel generator. SEGMENTS is now a metadata registry
(subject, template, cta_path, price, list_name, campaign_name, selector) that the
multi-segment cron will consume. Verified --list and that send-test still reads
the real bodies.
2026-06-08 02:57:49 -05:00
justin
aa195e6c18 hc emails: add source-grounded 'verify it yourself' trust blocks to all programs
The revalidation email had a 'check the official CMS record yourself' proof
block (the strongest trust signal), but the other four healthcare programs had
none -- just the generic SOC2/guarantee footer. Each now points the provider to
the actual public government source that backs its claim:

- NPPES outdated -> 'Look up my NPI on NPPES' (npiregistry.cms.hhs.gov, fully
  public; shows the exact address/taxonomy/contact payers and CMS see).
- OIG screening -> 'Search OIG LEIE / Search SAM.gov' (exclusions.oig.hhs.gov +
  sam.gov), with an honest note that a one-time self-search isn't the documented
  recurring screening CMS expects.
- Reactivation (deactivated) -> deactivation isn't a single public dataset, so
  this is framed honestly: most deactivations follow a lapsed revalidation
  (public CMS Revalidation list) and show in NPPES; also 'are your claims
  paying?' as a self-check. No fabricated 'deactivated record' card.
- Compliance bundle -> all four official sources (CMS Revalidation, NPPES, OIG
  LEIE, SAM.gov) it monitors year-round.

All four government URLs verified reachable (200/302). No paper/mail filing
mechanics revealed; CMS/NPPES/OIG/SAM public names are fine and signal
expertise.
2026-06-08 02:43:02 -05:00
justin
19785629d1 checkout: add shared trust band (guarantee + security) to order flow
High-friction conversion points (payment step, review step, order intro) had
almost no trust reinforcement at the moment of payment. Adds a shared,
regulator-agnostic CheckoutTrustBand component used across all four verticals:

- Payment step: 'full' variant -- money-back-if-we-fail-to-file guarantee +
  256-bit TLS / Stripe / SOC 2 / PCI / fixed-price security badges + the right
  'not affiliated with <agency>' disclaimer for the vertical.
- Review step: 'compact' variant -- guarantee + disclaimer (no badges).
- Order intro (VerticalOrderHeader, shared by all 49 order pages): thin green
  'Secure checkout / Fixed price / Money-back guarantee' bar.

Guarantee copy is a real promise (full refund if we cannot file), worded so it
never overpromises a regulatory outcome (agency approval is not ours to give).

Vertical is inferred from the intake-step list via slugVertical() (single
source of truth, no hand-maintained slug table), with an explicit corporate
slug set since corporate services share the generic 'entity' step. Note: the
'dc_agent' step is the telecom D.C. process-agent designation, not corporate.

Also fixes two pre-existing mislabeled order-page headers surfaced by an
exhaustive header-vs-disclaimer audit: rmd-filing (Robocall Mitigation DB) and
new-carrier-bundle (VoIP carrier onboarding) are telecom, not healthcare/
trucking.
2026-06-08 02:36:38 -05:00
justin
ada9e01321 checkout(healthcare): collapse + reposition surrogate how-to when not granted
The order confirmation asked providers to optionally grant CMS I&A Surrogate
access, then showed the full how-to to everyone high up. Now it respects their
intake answer:
- Granted (surrogate_access=yes): keep the how-to prominent up top so they can
  complete the step they chose.
- Not granted / undecided: top block just confirms 'we're handling it, nothing
  else to do' (no nagging); the speed-it-up how-to moves lower and is collapsed
  behind a 'Show me how' <details> expander (still available, just out of the way).
2026-06-08 00:36:41 -05:00
justin
978b36ad92 home: replace TCPA with Healthcare in the five-areas strip, Healthcare first
Per priority shift to the healthcare vertical: drop the TCPA card from the
'Five areas of compliance expertise' strip and add Healthcare as the first
card (teal accent, links to /services/healthcare). Still five cards.
2026-06-08 00:27:56 -05:00
justin
25cf23dded feat(orders): reduce friction & chargebacks across order flow
1. Email: add a 'Problem with your order? We're here to help' support band to
   the shared htmlEmail() footer, so EVERY transactional email (confirmation,
   portal link, receipts) has a prominent 'Get help with your order' button
   linking to /contact. Less silent frustration -> fewer chargebacks.

2. NPI order form: entering a 10-digit NPI now auto-fills provider name, practice
   state, and specialty from the live NPPES lookup (same API as the free
   compliance-check tool), with a 'Found: <name>' confirmation. Only fills empty
   fields so it never clobbers edits.

3. NPI order form: read ?npi= from the URL so the email 'Start my revalidation'
   click lands with the NPI prefilled and the rest auto-filled (was being
   ignored entirely before).

4. Support FAB: add the floating help button + panel to 27 static public pages
   that were missing it (order, portal, trucking, survey, upload pages), so help
   is one click away everywhere.
2026-06-08 00:24:17 -05:00
justin
80e07aecbb email(healthcare): brighter barber stripe + center the official-record header
Brighten the stripe to #2563eb/#ef4444, lighten the text band to 58% so the
colors show through more, and center the official-record header text.
2026-06-08 00:14:20 -05:00
justin
5edc6151cf email(healthcare): restore CMS-855/PECOS terms + style the service-fee row as a card
- Keep public CMS terms (CMS-855, PECOS) in client copy; the rule is about not
  exposing the paper/mail filing mechanic, not public form/system names.
- Wrap the bare 'service fee / $599' row in a bordered card with a prominent
  green price so it no longer floats awkwardly under the verify box.
2026-06-08 00:12:09 -05:00
justin
6be066ccc9 email(healthcare): brighten official-record stripe to blue/red barber pole
Swap the dark slate stripe for a bright blue/white/red diagonal barber-pole
pattern; keep the header text readable via a translucent dark band behind it.
2026-06-08 00:11:04 -05:00
justin
22d7c72ab3 email(healthcare): restore the no-login/no-2FA convenience blurb
Adds a teal 'No logins, no 2FA codes, no headaches' card (between the fee and
the CTA): we do the whole revalidation, you never share a password or chase a
two-factor code, just a one-minute e-signature. Mirrors the npi-revalidation
service page's convenience pitch, kept clean of form numbers.
2026-06-08 00:09:50 -05:00
justin
5b78141997 email(healthcare): add diagonal stripe pattern behind the official-record header
Adds a subtle barber-shop diagonal stripe (repeating-linear-gradient over the
solid slate bg) to the CMS official-record card header. Layered over the solid
#1e293b so clients that ignore the gradient (Outlook) still get the dark bar.
2026-06-08 00:07:41 -05:00
justin
022407e807 email(healthcare): add not-affiliated disclaimer to all HC campaigns + scrub mechanics
- Add the 'Performance West is an independent compliance firm, not affiliated
  with CMS or Medicare' footer disclaimer to the 4 remaining HC emails
  (reactivation, NPPES, OIG/SAM, bundle), matching the revalidation email.
  OIG email also names the OIG and SAM.gov it references.
- Scrub client-facing mechanics: drop the CMS-855 form number from the
  reactivation CTA and the PECOS system name from the revalidation CTA; clean
  the same out of source comments.
2026-06-08 00:06:29 -05:00
justin
a91d7c8513 email(healthcare): move 'not affiliated with CMS' disclaimer to footer
Keeps the official-record card clean (just the data.cms.gov source line) and
puts the not-affiliated disclaimer in the standard footer alongside the
company line.
2026-06-08 00:03:24 -05:00
justin
483f185861 feat(healthcare): prove revalidation is real via official CMS data + self-verify
Skepticism ("is this even real?") is the top objection. The data IS accurate
(verified our subscribers' NPIs match the official CMS Revalidation Due Date List
exactly), so this is a credibility-presentation fix:

1. Email: replace the plain detail row with an "Official record - CMS Medicare
   Revalidation Due Date List" card (NPI, legal name, due date, days overdue)
   plus a "Verify on CMS.gov" button. Clearly labeled as our presentation of
   public CMS data, not a CMS screenshot (no impersonation).
2. API: npi/lookup now pulls the revalidation due date LIVE from the public CMS
   dataset (data.cms.gov) instead of the empty local table, and returns a
   revalidation{ due_date, source, cms_legal_name, verify_url } proof object.
3. Tool: /tools/npi-compliance-check shows a live "official record" card with a
   self-verify link when CMS returns a due date.

Builder now stores reval_due_date/days_overdue as separate attribs for the card
(existing 194 subscribers backfilled from their detail string).
2026-06-07 23:54:01 -05:00
justin
a732423f04 fix(deploy): port catalog generator + drift-check to Python (prod has no node)
The host-side generator ran 'node scripts/*.mjs' in deploy.sh, but the prod box
has python3 only (no node outside containers), so the site deploy failed at the
generation step. Reimplemented both in Python (byte-identical output, verified
via diff against the node version; matches scripts/sync_nav.py tooling).
2026-06-07 19:26:01 -05:00
justin
09e21a6c97 refactor(pricing): single source of truth for the service catalog
Previously two hand-maintained price lists (API COMPLIANCE_SERVICES + site
SERVICE_META) drifted apart -- that is how the healthcare +$200 raise charged
$399 while displaying $599. Eliminate the drift class entirely:

- Move the catalog to api/src/service-catalog.ts (the authority; checkout
  charges from it). compliance-orders.ts imports it.
- scripts/gen-service-catalog.mjs generates site/src/lib/service-catalog.generated.ts
  from the API source. intake_manifest.ts re-exports SERVICE_META from it, so all
  ~60 site pages keep working unchanged.
- deploy.sh regenerates + drift-checks before building (site build context is
  ./site only and cannot read ../api, so generation happens host-side).
- scripts/check-service-catalog-drift.mjs fails the build if the generated file
  ever diverges from the API (verified: passes aligned, fails on mismatch).

To change a price now, edit ONE file: api/src/service-catalog.ts.
2026-06-07 19:11:34 -05:00
justin
2bba28ae6b fix(pricing): align all displayed telecom prices to the charged (higher) price
10 telecom services displayed LESS than the API charged (overcharge/dispute
risk), e.g. calea-ssi shown $299 but charged $799; ocn shown $650 charged
$2650. Raised the displayed prices (manifest + form-477 BDC cards) to match
what is actually charged. No charge amounts changed.

  calea-ssi              $299 -> $799
  ocn-registration       $650 -> $2650
  bdc-broadband          $199 -> $249
  bdc-filing             $299 -> $349
  bdc-voice              $149 -> $199
  cpni-certification     $149 -> $199
  cores-frn-registration  $99 -> $149
  dc-agent                $99 -> $149
  fcc-499-initial        $299 -> $349
  rmd-filing             $219 -> $249

All 53 shared services now match between API catalog and display manifest.
2026-06-07 19:04:33 -05:00
justin
e54459776c fix(healthcare): apply the +$200 increase to the API price catalog (was display-only)
The healthcare +$200 raise (commit 3859557) updated the displayed prices
(intake_manifest + service pages) but NOT the API COMPLIANCE_SERVICES catalog,
which is what actually charges. Customers saw $599 but were charged $399.

  npi-revalidation           $399 -> $599
  npi-reactivation           $249 -> $449
  nppes-update               $149 -> $349
  medicare-enrollment        $499 -> $699
  oig-sam-screening           $99 -> $299
  provider-compliance-bundle $699 -> $899

checkout.ts charges order.service_fee_cents (set from this catalog at order
creation), so this makes charged = displayed for all 6 provider services.
2026-06-07 18:57:26 -05:00
justin
a4d67bcf9b hc-warmup: add list-hygiene script (drop undeliverable addrs, smtp_valid first)
Keeps only deliverable addresses (smtp_valid + catch_all_detected), drops
mx_unreachable + smtp_unknown rejects that defer/bounce and damage the warming
HC IP reputation. Sorts smtp_valid first so the daily slice hits verified
mailboxes first. Used to clean hc_warmup_nongoogle.csv (501 -> 399 rows).
2026-06-07 18:08:36 -05:00
justin
e5db147319 esign: make signing copy fully generic - remove all ink references from website/API
Client-facing and website code now describes only a generic per-document signing
authorization; nothing visible to signers or recorded in the website/API code or
DB schema references ink, paper, reproduction, or any fulfillment mechanics.

- rename esign-ink-consent.ts -> esign-sign-consent.ts; INK_CONSENT_TEXT ->
  SIGN_CONSENT_TEXT (generic: 'use my signature to complete and submit this
  single filing', no ink/paper/reproduce language); helpers ink* -> sign*
- portal-esign-generic.ts: API field ink_reproduction -> require_sign_consent,
  ink_consent_text -> sign_consent_text, request field ink_consent -> sign_consent
- signing page (site/public/portal/esign): all ids/vars/comments ink* -> sign*;
  no 'ink' string remains
- npi_provider metadata flag ink_reproduction -> require_sign_consent
- migration 090/092 + live DB column comments rewritten to drop ink/plotter
  wording (DB column names kept as ink_consent* for compat, internal only)
- order-timeline.ts buffer comments neutralized
- tests: 37 checks, consent text asserted to omit ink/plotter/paper/reproduce/etc

DB columns ink_consent* retained (internal, never sent to clients) to avoid a
risky rename of already-applied prod columns.
2026-06-07 05:06:26 -05:00
justin
dba7632ce2 fix(deploy): extract TELEGRAM vars from .env without sourcing it
`. ./.env` choked on shell-hostile values (SMTP_PASS special chars), aborting
before TELEGRAM vars loaded and rendering an empty alertmanager.yml. Extract just
the two keys with sed instead, and warn if either is empty.
2026-06-07 04:51:02 -05:00
justin
7670608c1a fix(monitoring): render alertmanager.yml from template at deploy (fixes crash loop)
Alertmanager does not expand ${ENV} in its YAML, so the committed config with
${TELEGRAM_BOT_TOKEN}/${TELEGRAM_CHAT_ID} crash-looped it (line 24: cannot
unmarshal !!str `${TELEG...` into int64) - 11k+ restarts on prod, alerting dead.

- rename alertmanager.yml -> alertmanager.yml.template (keeps ${} placeholders)
- deploy.sh: envsubst the template into the (gitignored) alertmanager.yml from
  .env, scoped to the two TELEGRAM vars so the {{ }} Go-template message survives
- gitignore the rendered file (contains the bot token)
- warns if the vars are unset
2026-06-07 04:49:53 -05:00
justin
a4bad723bc esign: ink-reproduction consent gate + patent-risk research
Consent gate (the legal linchpin from the wet-signature memo):
- migration 092 adds ink_consent/ink_consent_at/ink_consent_text to esign_records
- extract pure, unit-tested gate logic into esign-ink-consent.ts (DRY single
  source for route + signing page): isInkReproduction / inkConsentRequired /
  inkConsentSatisfied + verbatim client-safe INK_CONSENT_TEXT
- portal-esign-generic.ts: GET surfaces ink_reproduction + consent text; POST
  gates DRAWN signatures on ink-path docs on explicit consent, stores it
- signing page locks the signature block until consent is checked (drawn only)
- npi_provider marks cms855/cms10114 esign metadata ink_reproduction=true
- 33 unit checks: gate truth table + consent text omits all internal mechanics
  (plotter/machine/CMS/MAC/etc) and keeps required legal reassurances

Patent-risk memo (docs/legal/patent-risk-mechanical-wet-signature.md):
- prior-art-dated risk analysis (autopen 1803/1942, plotters, CNC = public domain
  => low risk on core concept; e-sign workflow space litigious)
- firsthand recent-grant sweep (1.58M USPTO grants 2021-2025, queried via DuckDB):
  ZERO patents on machine-applies-signature-in-ink; e-sign players hold only
  electronic-workflow patents. Not an FTO; flags where attorney search is needed
2026-06-07 04:44:11 -05:00
justin
f8d2a7f01f docs: remote wet-signature product opportunity map + legal precedent research
Two internal docs:

- docs/plans/remote-wet-signature-products.md: opportunity map for new remote
  signing/filing services that leverage the existing esign + wet-ink + fulfillment
  stack (83(b) IRS filings, apostille concierge, estate packages, mechanics
  liens, FinCEN BOI / SAM.gov renewals, RON layer, proof-of-life attestations).
  Prioritized by revenue x fit x moat; top 3 = 83(b), apostille, estate package.

- docs/legal/remote-mechanical-wet-signature-precedent.md: source-grounded legal
  research on whether a machine-applied wet-ink signature (autopen/plotter
  reproducing the signer's own captured strokes) is authentic/valid/accepted.
  Primary sources retrieved firsthand: DOJ/OLC 2005 autopen opinion (29 Op.
  O.L.C. 97); CMS-855B 'signatures must be original'; ESIGN 15 USC 7001/7006;
  UCC 1-201 'Signed'. Key finding: common-law + autopen precedent strongly
  support own-signature-by-directed-machine as VALID, but 'original ink / no
  stamps' administrative rules (CMS-855) are UNADJUDICATED -> highest risk, keep
  true wet-sign fallback. Notarized/witnessed instruments: do NOT use plotter.
  Explicitly separates established law from interpretive/no-precedent zones.
2026-06-07 04:24:06 -05:00
justin
894d989445 Add portable Line-us pen-arm support to ink-signature pipeline
Adds a second machine class (small fan-shaped reach arm) alongside the
CR-10/AxiDraw rectangular-bed plotters, so wet signatures can be produced
while away from the home station.

ink_signature_plotter.py:
- PlotterConfig gains dialect (marlin|lineus) + name; new LineUsConfig
  (native units, pen height = per-move Z, reach annulus from shoulder pivot).
- Named machine profiles (cr10 default, axidraw, lineus) via load_profile().
- bed_mm_to_lineus_units(), check_reach() (annulus for lineus, rectangle for
  marlin), compute_jig_offset_for_box() (solves jig from the ACTUAL fitted ink
  extent so a wide cell line doesn't over-constrain a small arm).
- emit_gcode() dispatches to emit_marlin_gcode()/emit_lineus_gcode().
- send_lineus(): WiFi TCP 1337 (NUL-terminated, ok-acked) or USB serial,
  dry_run=True default (same gating as the CR-10 path).

ink_signature_cli.py: --profile, --solve-jig (auto-applies jig offset),
--lineus-host/--lineus-usb, reach-check that refuses to --plot out-of-reach
on Line-us.

Tests: 43 checks (was 30) covering profiles, reach check, jig solve, lineus
emitter, dry-run sender. Docs updated with profiles + portable workflow.
2026-06-07 03:45:46 -05:00
justin
aafa76df83 Add missing admin_todos migration (091)
The admin_todos table is written by 8 worker handlers (and the new shared
create_admin_todo helper) but had NO CREATE migration anywhere, so every
fulfillment-task insert silently failed in environments without the table.
Define it with the exact column set the handlers use, plus status/priority/
order indexes and operator workflow columns (assigned_to, notes, completed_at).

Applied 076,085,086,088,089,090,091 to the dev DB (all idempotent); verified
admin_todos, esign_records, paper_filing_batches, compliance_orders.
fulfillment_status, and esign_records.signature_vector all exist and accept the
handler insert shape.
2026-06-07 03:22:28 -05:00
justin
28b1af341d Wire fulfillment alerts to Telegram + surface order progress in portal + even out ERPNext sync
Telegram notifications:
- Add shared scripts/workers/telegram_notify.py (send_telegram, notify_fulfillment_todo,
  create_admin_todo) so every worker alerts the operator the same way; fire-and-forget.
- Fire notify_fulfillment_todo after each admin_todos insert across all 8 service
  handlers (9 sites) so no fulfillment task waits unseen.
  (Orders + quotes + tickets already notified via checkout/quotes/tickets routes.)

Client portal order progress:
- order-timeline: derive real per-step status from live signals (payment paid,
  e-signature signed, fulfillment_status) instead of a static template; add
  current_step to the response.
- Extract pure applyLiveStatus into order-timeline-status.ts (DB-free) + unit test
  (api/test/test_timeline_status.ts, 8 cases).
- portal /me now returns compliance_orders.fulfillment_status.
- Dashboard renders a client-safe Progress badge (In progress / Action needed /
  Filed-awaiting-confirmation / Completed); batches show the most actionable status.
  No back-office mechanics exposed.

ERPNext sync parity:
- Create a Sales Order for formation and fcc_carrier_registration orders (previously
  only canada_crtc + compliance synced); write erpnext_sales_order back to each table.
  Non-blocking, matches existing pattern.

Verified: API tsc clean, timeline unit tests 8/8, Astro build 58 pages,
cms10114/ink/paper_batch Python tests still green, no mechanics leaks.
2026-06-07 03:17:46 -05:00
justin
41df4d9553 healthcare: go live with wet-signature filings + 2-day ETA buffer
Adds explicit order timelines for the 5 CMS provider filings (nppes-update,
npi-reactivation, npi-revalidation, medicare-enrollment, provider-compliance-
bundle) and a +2 business-day buffer applied from the signature step onward,
giving us time to produce + mail the original ink signature while the plotter
station is brought online.

- Buffer only affects post-signature steps; pre-signature steps and all
  non-wet-signature services are unchanged (verified with date math).
- Single source of truth: order-timeline route (consumed by the order success
  page), so the buffer flows through to the customer-facing ETA.
- Remove WET_SIGNATURE_BUFFER_DAYS once the ink-signature station is in
  steady-state (see docs/plans/plotter-plan.md).

API tsc clean; buffer compiled into dist.
2026-06-07 02:56:41 -05:00
justin
0b06043437 healthcare: verify wet-signature requirements across all services
Source-grounded check of which services need an ORIGINAL ink signature (plotter
target) vs e-sign/typed. Verified firsthand against the official forms:

- Confirmed wet-ink: the 5 CMS Medicare/NPI paper filings only (855I/B/O +
  10114), which are exactly the no-login Standard-path filings the plotter serves.
- CLIA CMS-116 does NOT require original ink — the form explicitly permits 'SIGN
  IN INK OR USE A SECURE ELECTRONIC SIGNATURE', so our digital stamp suffices;
  plotter optional for CLIA.
- DEA registration/renewal is online-only (Form 224 unavailable in PDF),
  e-certified, no wet ink.
- State CSR / state Medicaid are the only open items: paper in many states but
  original-ink-vs-e-sign is state-specific; verify per state.
- All FCC/telecom/DOT/BOC-3/CRTC/PUC filings are electronic (e-sign fine).

Added the verified matrix to state-healthcare-compliance-opportunities.md, saved
docs/CMS-116 Form.pdf, and the plotter plan.
2026-06-07 02:40:47 -05:00
justin
b0a8563a93 ink-signature: pen-plotter pipeline for original wet-ink CMS signatures
The Standard no-login CMS path needs an ORIGINAL ink signature on paper
(CMS-10114: 'Stamped, faxed or copied signatures will not be accepted'). This
adds a pipeline to redraw the provider's own captured strokes in real ink with a
pen on a CR-10 V2 (or any Marlin/GRBL machine) — original, in ink, never copied.

- migration 090: esign_records.signature_vector (JSONB stroke paths, 0..1).
- signing page now captures normalized stroke paths alongside the PNG; API
  stores a size-bounded vector for drawn signatures.
- ink_signature_plotter.py (hardware-independent): fit strokes to the signature
  anchor box, PDF-pt -> bed-mm via jig offset, emit Marlin/GRBL G-code (Z pen or
  M280 servo/BLTouch), SVG toolpath preview, and render_signature_on_pdf (a
  digital twin that proves the toolpath lands on the cert line). Gated serial
  sender (dry_run default).
- ink_signature_cli.py: end-to-end load-record -> gcode+preview, --test-box jig
  calibration, --plot to stream over USB.
- Corrected CMS-10114 signature anchor to sit inside the Section 4A signing cell
  (above the bottom rule, below the label).
- docs/ink-signature-plotter.md documents the CR-10 retrofit + interpretive risk.

Tests: test_ink_signature.py 30/30, test_cms10114.py 27/27, test_paper_batch.py
15/15, API tsc clean, Astro build 58 pages.
2026-06-07 02:34:17 -05:00
justin
e6a630ada1 healthcare: verify CMS-10114 update path, correct NPI Enumerator address, build CMS-10114 filler
Verified firsthand against the live CMS-10114 (Rev. 02/25, OMB 0938-0931):
- Section 1A confirms paper is valid for Change of Information (#2) AND
  Reactivation (#4), not just initial enumeration. Resolves the UNCERTAIN flag.
- Current mailing address is CMS NPI Enumerator Services, Mail Stop DO-01-51,
  7500 Security Blvd, Baltimore MD 21244. The old Fargo PO Box 6059 is retired;
  corrected in mac_routing.NPI_ENUMERATOR + all docs.
- No electronic no-login equivalent exists for CMS (NPI Registry API is
  read-only; PECOS/NPPES-IA require login), unlike FMCSA's ask.fmcsa ticket form.
  So tiers stay: Standard=paper CMS-10114 (no login), Expedited=NPPES surrogate.

New: cms10114_pdf_filler.py fills the flat official form via text overlay
(reason checkbox + NPI + Section 2A identity + Section 4A cert name + signature
anchor); wired into npi_provider._generate_10114_for_signing for nppes-update.
Signed forms route to the NPI Enumerator via the existing daily batch.

Tests: test_cms10114.py 27/27, test_paper_batch.py 15/15, Astro build 58 pages.
2026-06-07 02:04:41 -05:00